Kate Tuttle

While the thought of delivering a personalized experience in healthcare can be overwhelming, the value it provides is undeniable. As the industry moves to a more consumer-centric model, healthcare organizations need to engage with patients and members on an individual level. Healthcare organizations that utilize technology to provide a relevant, high-touch and personalized experience are […]

The healthcare landscape is evolving and there is an enormous amount of pressure on health plans to significantly improve the quality of services they offer. In today’s healthcare ecosystem health plans must deliver an exceptional and personalized member experience and focus their efforts on member engagement and satisfaction. This is no longer an option – […]

When it comes to patient engagement half the battle is understanding what the patient expects and the other half is meeting (or exceeding) those expectations. Patients, as consumers in other industries have rising expectations. And with technology rapidly changing the consumer landscape the demands of patients will continue to evolve. The healthcare consumerism movement has […]

As you prepare for your “healthcare everywhere” journey, you need to keep three questions in mind: Have you assessed your organization against the digital transformation maturity curve? Do you have a core foundation of Connected Health, interoperability, and data management solutions available as you mature? Have you created the necessary tools and campaigns to ensure […]

The editors of Healthcare Informatics, one of the healthcare industry’s leading publications, have released the magazine’s annual Healthcare Informatics 100, a compilation of the top health IT companies based on HIT revenues from the most recent fiscal year. For the 4th consecutive year Perficient has made the list – this year at #78. The Healthcare […]

When you hear executives in the wake of Meaningful Use, they speak of the mountains of time and money they invested in a patient portal only to have the patient not get on board. The reason is simple. Like most health systems, these organizations chose to invest in the patient portal modules available through the […]

The sheer scope of a digital transformation can be overwhelming. Oftentimes, organizations try to simplify their digital transformation journey by solely focusing on customer experience. While the digital experience is critical – and the primary component of a digital transformation – a successful digital transformation requires organizations to address underlying IT systems, platforms and operational […]

Changing healthcare from the outside-in requires you to develop solutions that are a right fit for your patient population. This is a tall order given the relative infancy of telehealth programs. Many organizations are still thinking about this from an internal perspective by saying, “we have a traditional prescription program, let’s put that online. We […]

When asked to disclose their telehealth strategy, many organizations will point to their existing or planned partnership with telehealth vendors. This seems like a natural place to start your telehealth journey, but lets look a little closer at this approach. By partnering with a telehealth provider, you are handing over the reins of a very […]

The evolution of telehealth has put us on course for a future of “healthcare everywhere.” Over the next decade, the need to meet a healthcare provider within the confines of brick and mortar will erode, and organizations with the technology and operations to support healthcare everywhere will lead the charge in the future of healthcare. […]

For too long, digital transformation initiatives have focused solely on customer experience. But customer experience is just one half of a successful digital transformation strategy. Yes, external experiences must change to deliver new channels and personalized service, but internal operations and systems must also be transformed. Effective, modern, and digitized internal operations have countless internal […]

According to information technology research and advisory company Gartner, there is a market shift towards hybrid approaches to data management, as companies look to solve complex challenges with a mix of alternative and traditional deployments. Healthcare providers and health plans are asking the question, “Do we need an enterprise data warehouse, a data lake, or […]