Erin Moloney

I came across NRF’s infographic on the Top 2014 Back-to-School and College Trends. Let’s break this down and look at how the new “connected consumer” era of retail is impacting shopping trends through digital and technology channels. Here are 5 top digital trends from the survey: 44% will purchase items online, up from 37% last […]

This past week, we announced that we have officially joined the Grocery Manufacturers Association (GMA), a leading association representing the interests of the consumer packaged goods (CPG) industry, as an associate member. In conjunction with this membership, one of our experts also holds a seat on the Associate Member Council. This is great news for our Consumer Markets practice, and […]

In this new customer-centered world, a world driven by ‘connected consumers’, companies need to create relationships with their customers by listening, adapting and understanding their wants and needs. When it comes to digital customer experience management and customer behavior analysis, you can now replay the interaction of every web & mobile customer to visually recreate their actual […]

According to Forrester: New regulations are driving changes through the US healthcare insurance industry. Care delivery and payment models bring new responsibilities and opportunities to impact healthcare quality and cost. This forces the businesses within this market to adopt customers-centric business practices. “2014 Technology Imperatives For US Healthcare Insurers” by Skip Snow, April 11, 2014 […]

This month, we completed an interview with our healthcare analytics strategist, Juliette Silver. We wanted to understand how enterprise information management strategies can specifically optimize business performance, reduce costs, mitigate risks and improve quality of care. From the interview, I take away at least 10 major benefits to establishing and leveraging an enterprise information management […]

In a video interview I recently recorded with Steven Scott, general manager of our healthcare practice, and Martin Sizemore, principal of healthcare strategy, we discussed the reasons why someone should consider a career at Perficient within our healthcare team. These reasons to build your career here are also strong factors for working in healthcare IT […]

There is no doubt that the relationship between payers and providers is beginning to change, evolving from challenging and adversarial interactions into more collaborative exchanges. Kurt Allman, in his article in Healthcare Payer News this week, outlines 3 components for this relationship to be successful: Data collection “Payers collect a lot of data, which can […]

Today, a report by market research consulting firm RNCOS released findings that predict the healthcare technology market will grow at a compound annual growth rate of about 10 percent between now and 2018. About one-third of healthcare organizations now use cloud technology. According to Fierce Health IT: Continued innovation and government suppport for such tools […]

What’s transforming the ways in which healthcare is provided? legislation new competition innovative incentives a call to refocus on priorities a more empowered and digitally engaged consumer, who has more and greater expectations for quality of care and convenience of care. a renewed attention on healthcare by the consumer market thanks to ongoing press about […]

Recently our company has increased our focus on what healthcare organizations are looking for when it comes to cloud computing, in large part due to our acquisition last year of two fantastic Salesforce partners (ClearTask and CoreMatrix). I found this article in Healthcare Informatics to be very interesting. It’s titled “The Many Flavors of the […]

The healthcare industry continues to undergo dramatic change due to regulatory reform including Meaningful Use Stage 2, which stipulates requirements and feedback on what a patient portal should be. As a result, we see a challenging dynamic between patients, providers and payers. An exceptional digital experience is one way to help each stakeholder get through […]

This is a fascinating report on a study by RAND researchers about meaningful use. It shows strong evidence that Health IT improves patient outcomes, specifically quality, safety, and efficiency outcomes. Michael Furukawa Director at the ONC , and Meghan Gabriel, Economist at the ONC, presented the results from this study in a blog post on […]