Healthcare organizations (HCOs) are doubling down on business resiliency, cost optimization, and better experiences for their consumers and employees. To operationalize the important tasks at hand, many of these teams are adopting more modern, Agile methods to streamline and speed that progress.
And importantly, health plans and systems increasingly rally digital, IT, and marketing teams as important partners in this transformation work.
While Agile methodology’s roots are in software development, it has evolved into a top choice for project (and product) managers across functions and industries, including healthcare.
What is Agile project management?
Agile project management uses an iterative approach to boost productivity by delivering work in small increments, known as sprints. Teams leverage this technology to position their products for optimal performance and effectiveness by incorporating transparency into their project management efforts.
The Agile approach enhances HCO’s dynamic mission–centric environment and streamlines work toward project milestones that can positively influence healthcare experiences and outcomes.
Benefits of Agile project management in healthcare
Agile is one of the most popular approaches to project management, yet healthcare teams sometimes still struggle to fully adopt the methods and reap its rewards. Following are some key benefits we’ve witnessed as we partner with leading HCOs to drive transformational progress and outcomes for their business and consumers:
1. Increased productivity and sense of ownership
Agile project management boosts efficiency and productivity by allowing healthcare team contributors to efficiently self-organize and plan a path forward. By breaking down large projects, teams can identify and address problems more efficiently, ultimately speeding up the development and deployment of healthcare solutions. Plus, the autonomy to self-organize fosters a sense of ownership and empowerment.
2. Better stakeholder engagement
Agile promotes efficient collaboration among cross-functional, matrixed teams. In healthcare, this can lead to improved coordination across functions and the broader care ecosystem. Health providers and insurers can engage with stakeholders to gather feedback, ensure alignment with business objectives, and make informed decisions that more positively impact experiences and care.
3. Enhanced patient, member, and care team outcomes
Agile methodologies emphasize a user-centric approach. By involving patients, members, care teams, and other key stakeholders throughout the development process, healthcare solutions can be tailored to better meet important needs. Regular feedback loops ensure that the end product aligns with user expectations, ultimately leading to better experiences.
4. Innovation
The healthcare industry is subject to constant change, whether it be regulatory updates, technological advancements, or shifts in consumer expectations. Agile project management supports strategic ideation and experimentation, enabling organizations to adapt more quickly to this change. By testing and iterating on solutions in a short timeframe, organizations can identify and implement innovative features or services that set them apart in an increasingly competitive marketplace.
Taking It Even Further: The Move From Project to Product
Rather than siloing progress into projects, progressive HCOs are evolving their approach to a more adaptive, outcomes-centered product approach. This shift from a project to a product mindset is particularly relevant for health insurers and healthcare providers as they aim to enhance their agility, responsiveness, and consumer-centric focus. Read my blog “10 Ways Agile Supports Product-Driven Healthcare” to learn more.
Boost Your Agility
It’s clear that an Agile approach can be a critical component in any HCO. Agile project management improves day-to-day operations, creates an efficient and productive work environment, and ultimately, enables experiences that build trust and support better business and health outcomes.
Interested in learning more? Our healthcare experts are here to help.
