Microsoft Teams – Routing and Presence are Now Fully Aligned

Possibly on of the best updates of October relates to the change in presence publishing! Microsoft has listened to customer feedback and with this latest update your presence between Skype for Business and Teams is now fully aligned! In this article I’ll discuss what has changed with this latest update for Teams and what this means for your organization.

Presence Publishing

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With this latest update, presence is now based on your coexistence mode that you have between your Skype for Business environment and your Microsoft Teams environment. Here is what that’ll mean based on your coexistence mode:

• Teams Only Mode
  • Any other user, whether they are in Skype for Business or Teams, will see presence based on the user’s activity in Teams.
• SfBOnly, SfbWithTeamsCollab, or SfbWithTeamsCollabAndMeetings
  • Any other user, whether in Skype for Business or Teams will see presence based on the user’s activity in Skype for Business.
• Islands Mode or Legacy Mode – Presence is independent and values would not match.
  • From Teams, any other user within the same tenant will see presence based on that Island user’s activity in Teams
    • Chat and calls from Teams users in same tenant to that Islands user will land in Teams.
  • From Teams, any other user in a federated tenant will see presence based on the user’s activity in Skype for Business
    • Chats and calls from Teams users in a federated tenant to that Islands user will land in Skype for Business.
  • From Skype for Business, any other user will see presence based on the user’s activity in Skype for Business.

Image credit of https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Update-Presence-now-respects-a-user-s-coexistence-mode/ba-p/280190?lightbox-message-images-280190=58725iF71B9CFBCFB95C06

Still confused? Don’t worry, you can always check out the official blog post here, or the full breakdown of coexistence here. As always I hope you have found this helpful and lookout for some additional blogs on Teams and Skype for Business Server 2019 coming soon!