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Winter ’19 Brings Exciting Changes to Salesforce Health Cloud

We Predict Very Happy Health Cloud Users

Salesforce is at it again! The Winter ’19 release is full of amazing new features and enhancements sure to delight any Health Cloud user.

At least three times per year, Salesforce has a major release of new and updated functionality. Be sure to check out the Winter ’19 Release Highlights trail mix to get an overview of all the incredible new functionality being released in Winter ’19.

In the Winter ’19 release, we’re seeing incredible new functionality all across the board. One area, in particular, receiving tremendous attention is Salesforce Health Cloud.

BONUS: Hear About Another Health Cloud Announcement at HIMSS18

In this latest update, Salesforce is including a whole new object model to support Health Insurance services. They’re also introducing new Lightning components, updates to the Patient card, and more!

Health Insurance Data Model

Salesforce has introduced a new data model in Health Cloud to help Payers and Providers simplify and manage integrations for Membership, Benefits, and claims and authorization details. This new model promises to deliver functionality to help organize and make access to patient information more efficient than ever before. Partners like Vlocity have provided solutions to help streamline the user experience even further with their templates and accelerators.

Learn more about the Health Insurance Data Model

Patient Card Improvements

Accessing records from the patient card has gotten even easier with Winter ’19:

  • Now from within the Patient Card, you can click links that open record pages in a subtab, helping you to quickly go back to where you were before you clicked
  • New pagination functionality now allows you to easily show more information when a Patient Card contains more than ten records
  • A new feature now allows you to show images in the Patient Card through the use of Formula Fields

Learn more about Patient Card Improvements

Health Cloud with Platform Encryption

Information security and privacy have always been a primary concern of Salesforce. Out of the box, Salesforce provides a wide range of features to help ensure their customer’s information is secure. For customers that may require a higher level of data retention, audit trails, or policy management, Salesforce has introduced Salesforce Shield.

New in the Winter ’19 release, you can take advantage of Platform Encryption to introduce a more powerful level of security to protect your patient data. Winter ’19 now works with Platform Encryption to help encrypt information kept in some of the more sensitive fields within the Health Insurance and Utilization Management data models.

Learn more about Health Cloud with Platform Encryption

More Winter ’19 Updates to Health Cloud

You can find more information about the Winter ’19 updates to Health Cloud on Salesforce’s Winter ’19 Release Notes site. Salesforce is constantly striving to improve the functionality, security, and overall greatness of Salesforce, and we are here to keep you on top of the biggest and most powerful updates. 

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David Schild

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