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Making Search Work in Communities – Part 1

A vibrant community with an engaged user base will usually contain an incredible amount of valuable content. But as content grows, how do users get connected with the right article that answers their question (in a service community), or the right piece of enablement content that helps them sell (in sales community)?

Google Search

The search bar we all know and love.

The preferred option for many users is, of course, search. With Google Search being ubiquitous to the point of becoming a verb, users increasingly expect company portals, sites, and communities to be easily searchable.

So how does search work with Salesforce Communities? Read on for part 1 of 2 with a table of options ranging from fully native to fully custom. Part 2 of this blog series will include more details for each option.

FeatureReduxRecoilZustand
BoilerplateHighLowVery Low
Learning CurveMedium to HighLowVery Low
EcosystemMatureGrowingSmall
SSR Support (Next.js)Yes (with setup)LimitedYes (easy)
DevToolsExcellentBasicAvailable
Async StateMiddlewareSelectorsBuilt-in

Questions? Feedback on these options? Let us know and be sure to check back next week for our follow-up post on search, including more details and examples for each option above.

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