Posts Tagged ‘coveo’

In today’s digital era, providing exceptional customer experiences is paramount for businesses. To deliver personalized, relevant, and efficient experiences, organizations often rely on Salesforce as their CRM platform. However, to truly unlock the power of Salesforce and enhance its search capabilities, many businesses turn to Coveo for Salesforce. In this comprehensive guide, we will explore […]

When Sitecore announced their Cloud Offerings at Sitecore Symposium in October 2022, It crystalized their composable strategy in providing separate product offerings that were each best of breed but could be better together. When you look at Engagement Cloud and Commerce Cloud, with products that have clear capabilities with little cross over, that strategy is […]

Coveo for Salesforce Integrates: Boosting Your Salesforce Experience As a business, you need a platform that can help you manage your customer data and interactions with ease. Salesforce is a popular CRM platform that helps businesses to manage customer relationships effectively. However, using Salesforce alone may not always be enough. That’s where Coveo comes in. […]

Coveo Shares Valuable Insight at Salesforce World Tour Salesforce World Tour in New York City was a hit! This event provided an opportunity for businesses to connect with Salesforce experts and partners to learn about best practices to use when leveraging Salesforce. As Salesforce’s number one AI-powered search partner and number one partner for knowledge […]

Salesforce World Tour NYC is just a few weeks away! This year’s event is the biggest World Tour yet and will be held at the Javits Center on May 4. It’s not too late to register – World Tour is free to attend. It helps cultivate a community of Salesforce thought leaders, technical experts, sellers, […]

A New Generative AI Question Answering Capability for Enterprises  Coveo has introduced a new feature called “Coveo Relevance Generative Answering.” This feature will be initially available to customers with self-service use cases starting this summer, followed by other use cases in customer service, commerce, website, and workplace search. This new feature will use various Large […]

Coveo Named Top Performer in Key Categories  Coveo has received recognition as a champion in the 2023 Enterprise Search Data Quadrant by SoftwareReviews, a division of IT research and consulting. This recognition is a testament to Coveo’s commitment to customer success and delivering strong ROI for its customers.  Based on real customer feedback, the composite […]

Meet Our Newest Team Member Kyla Faust Our Partner Alliance team is growing, and we’re excited to introduce the newest member, Kyla Faust! With experience in sales and partnerships/alliances, Kyla is using her knowledge and skills to build relationships with her partners here at Perficient. This will result in powerful partnerships to ultimately work better […]

Gone are the days when search engines primarily are keyword driven. Modern search has become more intuitive thanks to the capabilities of natural language processing (NLP). Perficient’s Director of Search and Content, Eric Immerman spoke on a webinar hosted by Coveo to discuss the power of NLP in modern search.  The Pitfalls of Traditional Search […]

What do your customers crave from your brand? It’s simple – Personalization. The Next in Personalization 2021 Report from McKinsey reveals that personalization matters more now than ever with 71% of consumers expecting companies to deliver personalized experiences. One way you can demonstrate customer intimacy and personalization is with search. And not just your average […]

While crawling object ContentDodumentLink from Salesforce you might come across this issue which is a SOQL limitation on ContentDocumentLink object. the exact error from Coveo Source activity log looks like this: Implementation restriction: ContentDocumentLink requires a filter by a single Id on ContentDocumentId or LinkedEntityId using the equals operator or multiple Id’s using the IN […]

In the previous part of this series, we discussed how enterprise search can accelerate innovation with a single source of truth. In this part, we will explore the fifth and final way to address information overload with AI-powered search: personalize interactions in the moments that matter READ PART 4: Addressing Information Overload: Accelerate Innovation With […]