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From Search to AI-Powered Relevance with Coveo

At Coveo Impact 2019, Vincent Bernard from Coveo presented about the use of Coveo Cloud to maximize the value of relevance on a website. 3 Main Ingredients for a Good Search Experience Vincent described three main ingredients or best practices for web site search that all work together: Machine Learning Query Suggest – not just […]

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Perficient Wins 2019 Coveo Accelerator Award at Coveo Impact

Day one of Coveo Impact 2019 in San Francisco was brought to a close with the Coveo Community Awards this evening. These awards celebrate customers and partners that are progressing through the Coveo Relevancy Maturity Model and demonstrate a real commitment to leveraging the platform. As a Coveo Platinum Partner, Perficient is proud to be […]

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Coveo Impact 2019 – Relevance is rising and driving experiences

Louis Tetu, Chairman, and CEO of Coveo kicked off Coveo Impact 2019, which is their annual conference. Louis started by claiming that being “digital” is not enough. Companies need to transform to be more Relevant. An irrelevant experience will cause people to look elsewhere, because 76% of consumers are willing to switch to a better […]

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AI-Powered Search at Coveo Impact 2019

Coveo Impact is where customers and partners come together to share and learn how AI-powered search provides real business value. This year the cognitive search-focused conference will be held in San Francisco May 22-24, 2019. The Coveo Impact 2019 agenda is packed full of educational sessions that focus on how to improve relevance to support […]

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Create the Optimal Digital Workplace

It’s no longer time to think about upgrading the technology in your workplace. The time to have well-connected data for your employees to easily access in order to improve their skills and optimize their efficiency is here. I recently sat down with our partner Coveo to talk all things digital workplace, including challenges, common mistakes, […]

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[Guide] 4 Pillars to AI-Powered Search in the Digital Workplace

Modern, digitally connected employees expect their workplace to deliver the same level of technological sophistication that they experience as customers. They want the latest collaboration and communication tools that are fast, intuitive, and mobile-friendly. The days of static intranets for knowledge share are gone; today’s employees demand information at their fingertips anytime and anyplace. Yet, […]

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Coveo Named a “Leader” for Cognitive Search

In the recent The Forrester Wave™: Cognitive Search and Knowledge Discovery Solutions (Q2 2017) report, Coveo was recognized as a “leader” for its search capabilities and solutions. Coveo is an enterprise-class search platform that provides a unified approach to intelligent search for the digital workplace, customer support, self-service, and site search. As a Coveo partner, […]

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Coveo Named a Leader in Gartner MQ for Insight Engines

Research firm Gartner has given Coveo its highest placement in the 2017 Magic Quadrant for Insight Engines – ranking the enterprise search organization well ahead of its competitors in both “Ability to Execute” and “Completeness of Vision.” Gartner analyzed 13 enterprise search engines for the 2017 Magic Quadrant for Insight Engines. The firm defines “insight […]

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[Video] Exploring the Coveo for Salesforce Express Edition

Enterprise Search Trends to Watch The enterprise search market is changing as technology providers take advantage of emerging data-related capabilities, such as predictive analytics, machine learning, and artificial intelligence (AI), and build them into their cloud-based enterprise search solutions. AI-powered search opens up a world of possibilities to modernize the search experience for end users, helps a workforce be more […]

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Display Deep Attributes of Salesforce Items in Coveo Search

Let’s start with a look at deep attributes. What is a deep attribute? For every search solution, we rely heavily on the search engine to return relevant results for a search term. Once search results are returned, the users often want to check related information to the search results, such as the rating of an […]

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Making Search Work in Communities – Part 2

If you saw our overview post last week on making search work in Communities – you’re probably looking for more info on each option. Here at Perficient we believe that “seeing is believing”. For each search option covered in our previous post, here are some screenshots and details to help you figure out which option […]

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Making Search Work in Communities – Part 1

A vibrant community with an engaged user base will usually contain an incredible amount of valuable content. But as content grows, how do users get connected with the right article that answers their question (in a service community), or the right piece of enablement content that helps them sell (in sales community)? The preferred option […]

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