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Gartner Magic Quadrant for Horizontal Portals 2013

On September 12, 2013 Gartner released their latest Magic Quadrant report for horizontal portals.  Overall, the Magic Quadrant hasn’t changed much from last year with the vendors staying in the same quadrant as they were in 2012 (yawn…).  You can see my blog post from 2012: Gartner Magic Quadrant: Horizontal Portals 2012.Gartner Magic Quadrant for Horizontal Portals 2013
In the leader quadrant, Liferay has jumped ahead of SAP on the ability to execute scale, but the big three – IBM, Microsoft and Oracle – seem to be the same.
In the visionary quadrant, salesforce.com and Adobe are poised to bust into the leader quadrant, but haven’t been able to make the jump.
Like the other quadrants, there isn’t much movement amongst the other vendors.  Either they are all getting better at the same time or nobody is making significant improvements in Gartner’s eyes.
Customer experience, digital experience, customer engagement, and marketing integration have all been a focus of many of these vendors in the last couple of years.
IBM has been investing heavily in making WebSphere Portal a key component of its customer and digital experience strategy.
Likewise, Adobe and Oracle have been positioning their portal products as the foundation for customer experience suites.
Microsoft, on the other hand, has been focusing SharePoint more and more on the intranet experience.  While they do tout some of SharePoint’s external digital experience capabilities, Microsoft seems intent on excelling in the employee experience.
Salesforce’s push into the portal space seems pretty solid with a combination of Force.com and Chatter.  Many people still can’t make the leap from Salesforce being a CRM system to Salesforce being a horizontal portal, but it has lots of capabilities just waiting to be exploited.
I think I’d like to see added to the list more Web Content Management vendors who are offering portal and portal-like capabilities.  Sitecore comes to mind as a strong WCM vendor who could compete with many of these portal solutions.

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