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Mobile Collaboration market accordng to Forrester

Forrester has just released The Forrester Wave for Mobile Collaboration, which does a very good job of highlighting who the leaders are in this market.  The image below shows the Forrester Wave; you can access the full report at forrester.com.
What is interesting is that the report includes only those companies that have native applications on multiple mobile operating systems and have some sort of cloud-based solution.  Naturally this criteria is going to leave some companies out, like Apple, Microsoft, and RIM who target apps for one mobile OS.
Mobile Collaboration Wave

Mobile Collaboration Wave

The applications included in this Wave are somewhat of a melting pot.  Adobe’s Connect application is a leader and delivers web-based conferencing.  Comparing that application to Yammer, also a leader but more of a corporate-friendly Facebook, is kind of hard.  Box.com is a file sharing and synchronizing application which is completely different than Connect or Yammer.
Still, the collaboration space is a very broad market consisting of a variety of application types.  It is good to see an evaluation of these different companies not based just on the product they deliver, but on many other factors, such as strategy and market presence.
Forrester rates the leaders in these categories as follows:

  • Current Offerings: Box, IBM, and Yammer
  • Strategy: Skype, Box, Cisco, and Yammer
  • Market Presence: Skype, Cisco, and Google

If you don’t have access to Forrester.com, you can read a quick review of this Wave on CMS Wire here.

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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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