Posts Tagged ‘Sharing’

Customer obsession: The next wave of competitive advantage

  Last week, I was fortunate to attend a presentation by Kyle McNabb, VP of Research Strategy at Forrester. He spoke about how empowered customers have given rise to a new era. “The device is not the problem, the problem is what we can do with the device,” he said. McNabb continued to tell the […]

Lessons from 2014: How to get more clicks on Facebook.

Merry Christmas!  As I have some time off at the end of the year, I’m looking back at information I have gathered in my reading list that I find interesting.  I came across the article We tested all the best advice to get more clicks on Facebook. Here’s what worked by Kevan Lee at Buffer’s Social blog. […]

Lessons from 2014: The Problem with Sentiment Analysis

As we wind down 2014, I’m taking a look back at some items in my reading list and bringing forward the ones I found important from a learning standpoint.  The article The Problem with Sentiment Analysis by Sarah Kessler at Fast Company in November 2014 qualifies as one of those “aha” articles. Analyzing social media has […]

Image of tweet from Marc Benioff

G2 Crowd scores Salesforce Chatter top social collaboration tool

I saw the following tweet from Salesforce CEO Marc Benioff: This was interesting enough for me to follow the link to see why Salesforce Chatter was rated the best social collaboration system.  Barry Levine at Venture Beat had a nice article about G2 Crowd’s grid on social collaboration.  Here are the first two paragraphs: Salesforce’s Chatter […]

A Day in the Life of a Social Media Manager

In the BufferSocial blog, Kevan Lee posted an article for Social Media Managers.  The post takes a look a “typical” social media manager’s day and breaks down that day into many different activities, represented in the info graphic here.    Mr. Lee also provides several different views on how other people spend their days managing social […]

The Ideal Length of every Tweet, Facebook Post and Headline

I think every writer at one time or another has thought about how long is too long for a post, tweet or headline. As I typed my headline into WordPress, it was kind enough to tell me that my headline is 59 of 65 characters. I never understood if WordPress thought 65 was the max […]

Has the Knowledge Worker finally arrived?

IBM has a fantastic explainer video this succiently explains what a connected knowledge worker (to borrow from the late Peter Drucker) is. Check it out.

Infusing Social Into Digital Experiences

Infusing Social into Digital Experiences

Adding social capabilities to your digital experience site can bring some nice benefits. One benefit that is often overlooked is the multiplier effect of social sharing.  If you can can get people to promote your brand or product, you can reach larger audiences and save advertising costs as well.  A single “Like” on your product […]

What's Coming in WebSphere Portal and WCM

What's coming in WebSphere Portal and WCM

Rob Will, Chief Architect at IBM, presented the future vision for Portal and WCM today.   He started out talking about how the concept of customer experience has been evolving over the past few years.  A core shift has been to enable non-technical users to do more and more with less reliance on IT. A slight […]

What's Coming in WebSphere Portal and WCM

What’s coming in WebSphere Portal and WCM

Rob Will, Chief Architect at IBM, presented the future vision for Portal and WCM today.   He started out talking about how the concept of customer experience has been evolving over the past few years.  A core shift has been to enable non-technical users to do more and more with less reliance on IT. A slight […]

Kudos introduces innovative Kudos Boards for IBM Connections

Kudos is best known for providing add-ons to IBM Connections that help with and encourage adoption of the social media platform. Kudos Badges is a gamification system that includes missions, rewards, ranking and leaderboards. Just ahead of IBM Connect 2014, Kudos has announced a new product called Kudos Boards. Boards is targeted at the Activities […]

Microsoft Windows Azure Announces Key Updates

Microsoft recently announced several updates to Windows Azure. You can read about all the details on Scott Guthrie’s blog (ScottGu’s Blog), but there was one item that really caught my attention: Active Directory Application Access Enhancements. This feature (or collection of features) was previewed over the summer and is supposed to be available by the […]

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