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11 Strategic Issues Facing CIOs in 2015

When we talk about digital transformation here at Perficient, we are often talking about big data, cloud, mobile and social.   In a recent Forbes article titled “CIO Lessons Learned: My Approach To The Top 10 Strategic Issues Of 2015“, Mark Sunday of Oracle says, “the CIO must be adept at understanding and responding to […]

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IBM ConnectED 2015: What’s New in IBM Connections

IBM’s ConnectED 2015 conference is off to a great start with many great speakers and sessions lined up. Today I attended David Brooks’ session “What’s New in IBM Connections and IBM Connections Mobile.” What I find most impressive is how much effort and has gone into the user experience making the tools much richer, easier […]

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Successfully Piloting Social Business Software

Rob Novak and Mac Guidera presented tips on how to make a pilot in social software successful. First why pilot?  A pilot is critical to success because it provides for an experimental trial on a small scale for the future change that you anticipate.A well run pilot reduces the risk of large scale failure and […]

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Be a Successful Social Business in a Highly Regulated Industry

Just because you are in a highly regulated industry doesn’t mean you can’t also be highly social.  You just have to be more careful about how you do it. At IBM Connect, TD Ameritrade and IBM shared how they made became a social business despite all the regulations and compliance issues.  TD Ameritrade used IBM […]

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HootSuite connecting to IBM Connections

One of the challenges with managing social media is getting your message out to the many, many social platforms, such as Facebook, Twitter, Google+, Pinterest, etc.  I wrote recently how I use IFTTT to send blog post announcements to various sites from our WordPress blog.   Companies like HootSuite have created platforms that solve this […]

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Hashtags for Cancer

Over on Symplur.com, Dr. Michael Katz talks about connected health care.  In this blog post, Hashtags in Cancer Care: Embedding Meaning in Digital Health, he proposes a more formal set (“ontology”) of hashtags for cancer information.  While hashtags have traditionally been a means of spontaneously organizing Twitter  tweets, I think Dr. Katz’s idea has a lot […]

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How To Do Social Marketing Wrong and Pay a $340,000 Fine

According to Christian Ziberg in the iDownloadBlog, Samsung was recently found guilty of violating fair trade rules by hiring a large number of writers and having employees trash-talk their competitors.   It looks like Samsung asked these people to post anonymous comments on various websites talking up Samsung and talking down other phones.     […]

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Consumers are more open to sharing some data about themselves

Here in the U.S. we take privacy seriously and often go to great lengths to avoid asking customers for personal information. It appears that global consumers are more open to sharing personal information about themselves than maybe what everyone assumes. Sandy Carter recently posted on her blog Social Media to Social Business about an interesting study  IBM recently […]

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IBM Connections theme update

In working with our IBM Connections clients, we usually recommend not changing the standard Connections theme much.  The theme controls the color scheme, fonts, headers, footers, page layout, etc.   Making significant changes can impact features on the system as they can be somewhat connected to each other. IBM has recently introduced a new theme […]

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Newsgator Introduces Internal Communications Solution

So what do you do if you are a vendor of social software running on SharePoint and Microsoft includes many of your capabilities in SharePoint 2013?  Well if you are NewsGator, you introduce a solution that leverages your expertise in social systems and delivers to a very important stakeholder of the corporate intranet. Essentially that […]

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McKinsey survey shows social tools usage continues to rise

Anthony Myers posted an article on CMS Wire with results of McKinsey & Company’s latest survey about the use of social tools inside corporations.  I highly respect McKinsey & Company, so I want to pass this information along.  The main results are shown in the image here.

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Chatter to become the primary interface for salesforce.com

We continue to follow closely the developments at salesforce.com because of the now wide range of solutions available through their platforms.  For example, I recently blogged about how to use Force.com to build a portal .  Salesforce.com also has Chatter, which is an extremely powerful social platform that runs on browsers, desktops and mobile devices. In […]

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What is new in IBM Connections 4.5

In January, IBM announced an update to IBM Connections.  Now called IBM Connections 4.5, the major new feature is the addition of a document library.  The document library feature is based on IBM Filenet, and includes the standard features you would expect to see: check-in/out; upload documents; search; the ability to set document types, and […]

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Making internal collaboration work: Interview with Don Tapscott

I always love to hear Don Tapscott speak. He’s the author of Wikinomics and Radical Openness. McKinsey recently interviewed him and he has a number of quotable gems so it’s worth a viewing.I can summarize his approach as pragmatic.  Don’s not afraid to advocate for things like the sunsetting of email or why knowledge management […]

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IBM Connect: Social CMO

Michael Porter (@porteronportal) and Saren Sakurai (@saren) of Perficient spoke at the last day of IBM Connect 2013.  The title of the talk is the Social CMO: Engaging the Consumer.  The goal of digital marketing is the right message to the right audience at the right time on the right device. 4 primary objectives of […]

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What you need to know about IBM Social Analytics

At the IBM Connect conference, we heard about some of IBM’s approach to Social Analytics.  In a nutshell, you can break the strategy into two main areas: External Customer Analytics  Employee Analytics In both areas, the overall approach involves social listening, data collection, segmentation and deep analytics.  What we heard from IBM was a focus […]

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Social Intranet Technologies, Part 4

In part 1 and part 2 of this series, I introduced many of the technologies used to build a social intranet.  In part 3, I talked about three scenarios and list some of the technology that would be involved in each social intranet.  For this last part of the series, I want to talk about what some of […]

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Social Intranet Technologies, Part 3

In the past two posts (Part 1 & Part 2), I list many of the key technologies that make up a social intranet.  In this post, I’m going to talk about how you might combine those different systems into an overall social intranet platform for your company.  In the next post in this series, I’ll […]

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Social Intranet Technologies, Part 2

In part 1 of this series (see Social Intranet Technologies, Part 1), I talked about many different technologies or systems that make up a social intranet.  In this post, I want to expand the list of technologies, and discuss briefly several technologies that often get overlooked, but can be an important part of a great […]

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Social Intranet Technologies, Part 1

I’ve been seeing a lot of interest in the concept of a Social Intranet lately.  The intranet is your company’s internal content network.  In many cases, it is nothing more than a series of links to other systems.  In more sophisticated intranets, companies publish corporate news and announcements, departments have their own pages to share […]

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