Yesterday, Perficient and Microsoft teamed up for the webinar, “Building the Better Healthcare Dashboard.” Joseph Paranteau, Principal Platform Solution Specialist at Microsoft, and Martin Sizemore, Healthcare Principal at Perficient, joined together to take a look at the business side of key performance indicators, and show attendees how Microsoft SQL Server 2012 and Sharepoint 2013 deliver […]
Posts Tagged ‘webinar’
Power BI for Office 365: Self-Service BI Webinar Recap
Yesterday, we hosted a webinar on Power BI for Office 365: Using SharePoint Online to Deliver Self-Service Business Intelligence. During the well attended session, Andy Tegethoff, Microsoft BI architect at Perficient, first reviewed what Power BI is all about, who is likely to be a user, and the components of it. He then dug deeper […]
Upcoming Webinar: Building a Better Healthcare Dashboard
According to a recent world study, when it comes to the topic of big data and decision-making for healthcare organizations, a top challenge reported is the ability to analyze data and deliver insights in real time. Unfortunately, many key performance indicators on healthcare dashboards fail to drive real results or are missing key organizational improvement […]
Webinar – Office 365’s Power BI: Self-Service BI Using SharePoint
In recent months, you’ve probably heard a thing or two about Power BI, the new cloud-centric BI front end tool set from Microsoft. Available to Office 365 SharePoint Online users, Power BI is a compelling new offering with advanced collaborative BI capabilities. Power BI includes PowerPivot, PowerView, Power Map, and Power Query. While these tools […]
Webinar Replay: Powering Your Contact Center with Microsoft Lync
Last week, Perficient and Clarity teamed up for the webinar, “Maximizing Your Lync Investment in the Contact Center.” Matt McGillen, Director of Infrastructure at Perficient, and Craig Reishus, Director of Business Development at Clarity, showed attendees how they can extend Lync to other business units, easily adding functionality to an existing Lync environment. First, Matt […]
Webinar Replay: Driving Employee Engagement with Yammer and #ESN
This past Wednesday, we hosted a webinar, “Using Yammer and SharePoint Intranets to Drive Employee Engagement.” During the session, Rich Wood, Director of Web & Social Collaboration at Perficient, first gave a quick overview on the enterprise social network and Yammer, and then went on discuss user adoption and engagement. He covered what exactly a […]
Webinar: Maximizing Your Lync Investment in the Contact Center
If you’re considering or have already chosen Lync as your enterprise voice platform, it’s probably safe to say that you want to make the most of your investment. During next week’s webinar, Using Lync to Power Your Contact Center, on Thursday, December 5 at 1 p.m. CST, Perficient and Clarity will team up to discuss […]
Webinar Replay: Microsoft Dynamics CRM for Customer Engagement
On Wednesday, we hosted a webinar, “How Memorial Hermann is Using Microsoft Dynamics CRM for Customer Engagement.” Guest speaker Kevin Kelly, manager of online marketing at Memorial Hermann, and Perficient’s Robert Fitzer, a senior solutions architect and Microsoft CRM practice lead, demonstrated how Memorial Hermann leveraged Microsoft Dynamics CRM to handle community outreach, call center […]
Webinar: Using Yammer & SharePoint to Drive Employee Engagement
With the recent acquisition of Yammer, Microsoft is is now able to truly support social collaboration within the enterprise. Are you ready to take advantage of this? As mentioned in our webinar with Forrester last week, just because you’ve built it, doesn’t necessarily mean that they will come (Field of Dreams, anyone?). A successful social […]
Dynamics CRM for Patient Engagement: Memorial Hermann Case Study
Perficient recently worked with Memorial Hermann Health System, implementing Microsoft Dynamics CRM to handle community outreach, call center management and specialty patient onboarding. Here is an excerpt from the case study describing the challenge: …the management of disparate systems had become an increasingly arduous task. The marketing department wished to consolidate all data into an […]
Webinar Replay: Forrester & Perficient on CIO & CMO Convergence
On Wednesday, we hosted a webinar on the CIO & CMO Convergence: Microsoft for Cloud, Social & Mobile Enterprise Social Networks. Guest speaker Rob Koplowitz from Forrester, and Perficient’s own Director of Web & Social Collaboration, Rich Wood, discussed what defines an enterprise social network and where the true value lies. Rob kicked off the […]
Reduce Shopper Abandonment and Increase Conversion Rates
With an increasing amount of online purchases and transactions year-over-year and more than $80 billion lost in 2012 due to poor online shopping experiences, it has become too costly to neglect your customers’ user experience online. Retail organizations can alleviate these issues and optimize e-commerce sites through customer experience management solutions to dramatically improve profitability […]