I recently attended the first annual Enterprise UX conference. UX professionals of varied backgrounds and areas of specialization, developers, designers, business analysts, content managers, project managers, IT and marketing managers, program managers and more, all gathered to learn how to plan and manage large application development projects. I enjoyed two days of speakers, a full […]
Posts Tagged ‘UX’
What Does This Icon Mean? The Answer
On Monday I showed you an single icon from NPR One’s website, and I asked you ponder what you might expect to happen if you clicked on that icon, then to post the name you would give the icon in the comments. It’s friday. So, I’ll make good on my promise to reveal the true meaning of the icon […]
What Does This Icon Mean?
In his blog What Happens When You Push the Broccoli Button? Brian Flanagan brought up a great point about iconography. A few hours later after reading it, I misinterpreted the meaning of an icon on a website. I showed the icon to Claire, a co-worker, who guessed something completely different would happen upon clicking the icon than I did, yet […]
Design for Users with Limited Literacy Skills (UXPA 2015)
I was surprised to know that designing for people with various forms of literacy issues would benefit literate users. In one study presented in a session I am now attending, I learned it does! Another surprise, about 50% of U.S. citizens report some type of literacy problem. As a result, when we think about digital transformation […]
The UX of Enterprise Applications – What’s So Different?
The UX of enterprise applications has typically lagged behind consumer applications. Look at the way you order a product from Lowe’s or Amazon, and it’s click, click, click, done! That’s what consumers are used to, and it’s reasonable to expect that every digital experience will be simple. Enterprise applications have significant differences that challenge design […]
Decoding the UI Architecture
With the increasing advent in SOA and RESTful based applications, all the business logic today is being pushed to the client. With numerable paradigms being present for the UI to consumes these services and create dynamic content, there becomes a need to define the presentation, structure and behavior of the User Interface. While working with […]
What happens when you push the broccoli button?
As I was getting ready for work the other day, my 3-year-old son decided he wanted to help me iron my shirt. First he wanted to touch the iron, but clearly that was not an option, so instead he settled on pushing the spray button and soaking my entire shirt in the process. Well that was exciting enough for him, […]
Designing for accessibility does no one any favors
For some time now I have contemplated, as a design practitioner, is my perception of design for users inclusive, empathic and universal? This has been nagging at me for some time. Actually it’s been calling my name, “Psst. Lisa, you’re behind the curve in your understanding of designing the user experience for people that are, […]
Less PowerPoints, More Prototypes
At the 2015 Adobe Summit, Todd Copeland of the National Australia Bank described how his organization is able to deliver digital experiences with the speed and velocity that customers expect. As Todd stated, “it’s a pretty simple equation: Less PowerPoints and More Prototypes. Less detailed specifications to justify business cases and more iterative customer testing.” That “simple equation” […]
Designing the small details – “Microinteractions”
Part 1 of 2 As a usability researcher it’s important for me to stay aware and informed of guidelines for designing user interactions. Also, I want to be literate about topics within user experience design. So Dan Saffer’s book Microinteractions – Designing with Details caught my attention. His text is interesting; it focuses on the importance […]
For Enlightened CIOs, the “I” Stands for Insight
Who’s the most important marketing person at your company? Your CMO? Someone on her team? Maybe your CEO? What about your CIO? While your Chief Information Officer isn’t likely to craft your next campaign, the impact he or she has on customer experience is becoming more direct and more critical every day. The reason is […]
Project Off Track? Why Client, Agent and User Balance is Critical
From a PM/AM perspective, we are expected to keep the client happy (fulfill their objectives and vision), be the voice for our internal team and help produce a relevant and useful product while staying on time and in budget. Neglecting one and overdoing the others can cause issues with the overall success of the project, […]