Posts Tagged ‘User Adoption’

I’ve lately been reading some thought-provoking posts by Stephen Fishman over at CMSwire.  I think he makes some very astute observations from the UX point of view, and I’d suggest looking into them if you follow this topic.  (In fact, a number of his points are exactly the sort of “pure UX” analysis I’ve been working […]

Summarizing reports by owner name is one of the many useful aspects of Salesforce. But if you sell through partners, you probably want to see leads and opportunities based on the partner company name rather than the partner employee name. This way, you can easily understand partner performance. Should be easy, right? It is. But […]

What BMW, New Balance, and a Successful SharePoint Project Have In Common Today, I’m kicking off a series of posts around User Experience and SharePoint.  Over the course of the next few weeks, I want to cover this topic in some serious detail, because (as I’ve said before and I’ll surely say again), it’s one […]

The good news: You bought Salesforce Partner Portal You found it incredibly easy to set up a basic portal implementation The bad news: You are not getting the portal adoption by your partners that you expected