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Posts Tagged ‘social business’

The Need to Manage Your Social Communities

I continue to hear a lot of discussion on the true value of social.  I think we are past the hype of social doing everything and more into the fact that social can provide value provided it’s used correctly.  I was speaking with some people at Perficient who referenced a self-service customer site.  As part […]

New Information on Microsoft’s Yammer and SharePoint Roadmap

In recent weeks, I’ve been seeing an uptick in aggression from SharePoint’s would-be competitors, and I suppose that makes sense.  Microsoft’s do-it all platform for collaboration, social business, intranets and extranets, content management, enterprise search, business intelligence and whiskey distillation—okay, maybe not the whiskey, but everything else and then some—is pretty much ubiquitous in large […]

Forrester on SharePoint + Yammer: Good stuff, Cloud is king

Forrester Research last week published a report on SharePoint, Yammer, and Microsoft’s direction for the two.  I’ve always found the analysis put about by the likes of Forrester and Gartner to be far more important than the common buzz that gets tweeted and blogged around the internet because, bottom line, their material targets CIOs outright.  […]

Tennis, Lync, SharePoint; Lessons in Teamwork & Winning Combos

I recently started playing tennis again after a long absence from the game.  My son is just learning how to play and I want to be able to play with him as he gets older. While I played tennis in (high) school in Ireland, I was never a particularly strong individual player – I had […]

Perficient is Microsoft U.S. Partner of the Year

Last week, Microsoft announced that Perficient was awarded U.S. Partner of the Year at their Worldwide Partner Conference.  At the same time, Perficient also won three additional regional awards from Microsoft, including National System Integrator of the Year East Region Northeast Area Cloud Partner of the Year Enterprise Cloud Partner of the Year, Central Region […]

Digital Asset Management in IBM Customer Experience Suite

In May of this year, I blogged about IBM’s then up-coming Digital Asset Management integration with MediaBeacon.  IBM  started shipping that product on June 18, 2013 via electronic distribution and July 12 via CD.  You can see the official announcement letter for details. Here is a demo of MediaBeacon working directly with IBM Web Content […]

How to Shape the Social Media Conversation

Customers in both B2B and B2C markets use social media to learn about new products and to follow the brands they are loyal to. In turn, marketers are building their Social presence and attempting to connect with customers and prospects on social networks. The first rule of social engagement is to listen and learn. Many […]

IBM Launches Exceptional Digital Experiences

Larry Bowden kicked off IBM’s webcast today about their new focus on Exceptional Digital Experiences.  In the past couple of years, IBM has introduced the Exceptional Customer Experience suite of products and the Exceptional Employee Experience suite.  These suites combine various IBM products such as WebSphere Portal, Connections, Sametime, etc into pre-configured suites focusing on […]

IBM and Jive Lead Enterprise Social Software Market

IDC has released a new report that shows IBM holds 14% and Jive has 10% market share in Enterprise Social Software. David Rowe at CMSWire.com provides some details contained in the IDC report via this article: IDC: IBM, Jive Lead Shifting Enterprise Social Software Market. I found interesting the growth rates of the various vendors. […]

Attention Shoppers, Blue Light Specials, and Big Data

Remember the days when you’d hear that on the in-stores announcement? “Attention Shoppers! For the next hour K-Mart is now offering a blue light special – half off all summer beach wear.” Those announcement where a form of on-site marketing offers made only to the stores patrons shopping at the time. The offers were made […]

Facebook Graph Search: Changing the Search Experience?

Consumer experiences drive enterprise user expectations.  That’s become increasingly true over the last few years.  Now Facebook is making a bid to provide the first fundamental change to how we experience Search since Google introduced the now-ubiquitous Simple White Page With An Empty Search Box. Will Facebook’s latest innovation join the queue of consumer applications […]

Top 5 Technology Trends in Financial Services – June 2013

Trying to stay ahead of the curve when it comes to IT issues is a challenging task. Emerging technology forces in the financial services industry are already impacting business. The convergence of these forces does present challenges; however, it also provides a window of opportunity for financial institutions to elevate business performance and gain a […]

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