Posts Tagged ‘Salesforce’

With more than 1,600+ sessions, 400+ theaters, 100+ hours of hands-on training, and 75 Circles of Success, it’s inevitable that you have a laundry list of sessions to attend at this point. Not to mention, evenings fill up quick with all the fun stuff going on in San Francisco that week. From catching U2 perform at Dreamfest to RSVP’ing for […]

User Acceptance Testing or User Exception Testing? I recently joined a conference call concerning User Acceptance Testing (UAT) and at the start of the meeting it was accidentally called User Exception Testing. Although the meeting participant quickly corrected herself and it wasn’t noticed by the testers, it made a profound impact on me. Over the course of […]

Typical project or program management wisdom dictates that a project or program needs to be completed to be successful, however this is in discord with most businesses growth strategies using continuous improvement or growth strategies.  This type of discord can lead to project delays or failures as the company or organization moves away from finishing […]

GoPro has been a long-standing customer for Perficient. Their success started with an implementation of Salesforce Service Cloud that landed them a Surfboard Award at Dreamforce last year. Since then we’ve helped them continue to explore new ways to innovate using the Salesforce platform. Growing popularity of their action cameras prompted GoPro to continue to scale the business and […]

What are high-performance marketing teams doing to keep pace with customers and stay ahead of the competition? The third annual State of Marketing report from Salesforce Research has some great insights. I’ll even give you a hint – everything revolves around making customer experience (CX) a top priority. While this may come as no surprise to […]

It is clear that the Community Cloud product team has been busy the past few releases and the Summer ’16 release is no different. If we had to say that there was a clear winner in this release from a Community Cloud perspective, it would be community managers. Summer ’16 includes a number of robust […]

“Remove everything that has no relevance to the story. If you say in the first chapter that there is a rifle hanging on the wall, in the second or third chapter it absolutely must go off. If it’s not going to be fired, it shouldn’t be hanging there.” — Anton Chekhov Scope creep, or the addition […]

If you have not yet had a chance to read the Spring ’16 release notes that came out yesterday, go read them now and skip right down to the Communities section because the Spring ’16 features are truly game-changing for Salesforce Community Cloud. After reading through the release notes yesterday, I emailed one of our […]

  2015 is almost behind us, along with over 120 blog posts that can help you use Salesforce in your business. We have sorted through all of that content and pulled together the list of your top 10 favorites. Ten | DF15: The Pardot Roadmap: What to Expect in Upcoming Releases In this post, we […]

Yesterday my colleague, Shawn Jensen, wrote a blog discussing why colocation is not vital to the success of Salesforce projects. Today, I’m making a counterargument as to why colocation is essential to a successful project. While you can make solid arguments for or against both of our perspectives, the purpose of this friendly debate is to simply help you weigh the pro’s and con’s […]

Generally colocation is perceived that having your Salesforce consultant team onsite will result in a higher quality set of deliverables or go to production faster. Project sponsors and leads can validate work in real time, and gain confidence that the project is moving forward in the direction that they envision. But is that really true? […]

Next year is shaping up to be a disruptive year in the partner program world as the impact of digital transformation runs deep within the walls of the sales organization. To thrive in a competitive channel partner landscape in 2016, we firmly believe organizations are being forced to think about and do three fundamental things: adopt a digital-first mindset to rethink the partner […]