When our Service Cloud clients ask us what we think of “Big Data” – we usually say that it really boils down to “smart(er) use of data”. What does that mean for Customer Service organizations? Setting aside the technical challenges – let’s look at some of the potential benefits of Big Data Technology for your business.
Posts Tagged ‘predictive analytics’
Data Discovery – Part 3 – Product Offerings
The last in the series about Data Discovery tools discusses the current product offerings.Links to previous posts in the series. (Visual) Data Discovery ( Beauty or a Beast ? ) Data Discovery – Part 2 – Use Cases Lets look at the features that are most useful for a data discovery platform and then identify […]
Patient Data & Bundled Payments: Robbing Peter to Pay for Paul
The topic of bundled payments, and how healthcare organizations and ACOs will respond, has been a vital point of discussion as of late. As a result, my favorite read last week was Bundled Payments: Challenges & Opportunities written by Sheldon Hamburger and Erica Jankelovitz, JD, on the HIMSS site. For the uninitiated, bundled payments are […]
Attending IBM Connect? Get Bold!
Join Perficient at IBM Connect this year. You can download the eBook “Get Bold”, and learn how the enterprise is responding to consumer expectations for engagement via social channels. Whether you are planning on attending IBM Connect or not, Perficient would like to offer you this valuable eBook. “Get Bold” explores innovative ways businesses are using social […]
The Joy of End-of-Year Financial Reporting & A Merry New Year
Social Commentator, Will Rogers famously stated, “Even if you’re on the right track, you’ll get run over if you just sit there.” The once predictable & stable world of business has transformed into an unpredictable jungle that’s no place for the complacent finance organization. Our new normal environment requires finance to maneuver obstacles on an […]
Portal, Predictive Analytics and Transparency to Improve Health
In a perfect world, human beings would have little need for the Emergency Department except for trauma, critical illness and emergent conditions. Primary Care Physicians would manage their patients proactively, thus eliminating the need for chronic care management, non-emergent care and routine care management in our overburdened Emergency Departments. Unfortunately, we currently have a dichotomy […]
Free-Hadoop for Dummies An IBM Platform Computing guide
Hadoop for Dummies is now available! This free eBook is packed with everything you need to know about Hadoop analytics, this handy guide provides you with a solid understanding of the critical big data concepts and trends, and suggests ways for you to revolutionize your business operations through the implementation of cost-effective, high performance Hadoop […]
Reengineering the Forecasting Process with Predictive Models
Reengineering the Forecasting Process with Predictive Models Forecasts usually start as historical performance which is then reviewed and adjusted based upon anticipated events. More mature forecasting may also incorporate generally accepted business rules “programmed in” to help “drive” the data into a forecast. Over the years I’ve deployed uncountable applications which provide the ability to […]
Big Data’s Challenges
Just returning from IBM’s Information On-Demand 2012 conference in Vegas last week, where there were just as many new questions created as ones that were answered. Among the usual Vegas question like; What happened to my money and Where am I, were some new ones. Most common was; What is Big Data? So it appears […]
IBM Information Management – faster than the Information Superhighway
Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This may involve the key stakeholders owning and using that information. Management means the organization of and control over the planning, structure and organization, controlling, processing, evaluating and reporting […]
Perficient Gold Sponsor of IBM Information On-Demand Conference 2012
IBM’s IOD conference has become one of those annual traditions that marks a milestone in the year for our IBM partnership. Maybe it’s because of the time of year or just the amount of effort that goes into the conference by both Perficient and IBM, but each year we’re reminded introspectively of just how much […]
Big Data – Organizational Challenges
My previous blog post was about Enterprise Search. Within my research, I continuously came across the term Big Data. Obviously, I had heard of this before, but I was not well versed on what it actually meant. While I was waiting at the airport, I saw a Harvard Business Review (HBR) magazine staring at me, […]