Digital experience enhancements, shifting social norms, and evolving attitudes around the role of technology in everyday life are changing customer expectations when it comes to how, when and where people engage with your brand, services and products. Is your organization prepared for success in this rapidly changing landscape? These customer experience trends are what we […]
Posts Tagged ‘mobile payments’
Mobile Payment Technology [Trend To Watch]
A report published by Ipsos MORI, a market research company, and VocaLink, a global payments partner to financial institutions and governments, indicates that European millennials are struggling to adopt mobile payment technology. While more than half of the approximately 4,000 millennials from Germany, Italy, the U.K., and the Netherlands who took part in the study […]
[Guide] Top 15 Financial Services Trends For 2017
While we can’t always be certain which trends the new year will bring, we can offer predictions based on our conversations with industry executives and our customers, looking at what companies have accomplished in the past year, and the initiatives they already have in place for the future. In fact, that’s exactly how we compiled […]
European Millennials Hungry For (Good) Mobile Payment Technology
A new report published by Ipsos MORI, a market research company, and VocaLink, a global payments partner to financial institutions and governments, indicates that European millennials are struggling to adopt mobile payment technology. While more than half of the ~4,000 millennials from Germany, Italy, UK, and the Netherlands that took part in the study exhibit deep […]
You Can Now Buy ExxonMobil Gas With Apple Pay
ExxonMobil, the largest publicly traded international oil and gas company, is now leveraging the cloud in a revolutionary way: With ExxonMobil’s new Speedpass+ app, you can pay for gas at Exxon- and Mobil-branded locations using Apple Pay, a simple and safe way to pay within the app. Just open the app and your location […]
Mobile Payments Rising In Popularity, Especially Outside The U.S.
Have you heard? Some retail establishments, in countries like the Netherlands, don’t accept cash anymore. As I mentioned in a previous post, digital money is making big waves – everywhere. While it’s starting to make a serious dent in the United States, the use of mobile payments are much more widespread in other countries. […]
Walmart Introduces It’s Own Mobile Payment Service – Walmart Pay
Instead of opting to accept Apple Pay or Android Pay, Walmart has decided to launch its own payment service called Walmart Pay. The largest retailer in the world describes Walmart Pay as “a fast, easy and secure way for customers to pay with their smartphones in Walmart stores,” and it is compatible with both iOS […]
Mobile Payments Add Fuel to the Economic Engine
As a consumer, I like electronic payments because they make my life easier and they save me an extraordinary amount of time. As a retailer, electronic payments make it easier for people to buy from you with the touch of a button, thus growing the bottom line. Electronic payments are designed to make the buying […]
2015 Consumer Markets Trend – Commerce
Connected consumers are using more screens more of the time. Flipping between the computer, smartphone, tablet and ultimately the store is the reality of today’s shopper journey. This year, these lines will continue to blur and it will be more important than ever for brands and retailers to embrace adaptive strategies for ecommerce. It is […]
Money20/20 Highlights – Day 2: Disruption, Convergence and Evolution
Many of Monday’s sessions at Money20/20 focused on the retail and commerce space. From demos of new payment platforms and systems, the use of BLE and beacon technology, the future of gift cards and prepaid to research on consumer shopping behaviors, its evident that the emerging trends and innovations in these areas are spilling over into the financial services and […]
Choose Your Own Adventure? Only if You Have Cash
Life is an adventure and weekends are meant to embrace the new…as long as you are carrying cash. Spending time in the community and randomly stumbling upon fairs or carnivals is one of the great joys of life. But without cash, these joys can quickly turn into frustration. In the past few weeks, I can […]
Apple Aims to Transform Consumers’ Financial Lives
In addition to the iPhone 6, iPhone 6 Plus and Apple Watch unveiled this afternoon, Apple also announced Apple Pay, the long-awaited mobile payments platform, creating quite a buzz in the payments and financial services industry. Apple has taken a leap of faith jumping head-first into contactless payments, biometrics, wearables and tokenization with the new iPhone 6 and […]