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Customer Experience and Design

Walmart Introduces It’s Own Mobile Payment Service – Walmart Pay

Walmart Pay

Walmart Pay

Instead of opting to accept Apple Pay or Android Pay, Walmart has decided to launch its own payment service called Walmart Pay.

The largest retailer in the world describes Walmart Pay as “a fast, easy and secure way for customers to pay with their smartphones in Walmart stores,” and it is compatible with both iOS or Android devices.

This announcement makes Walmart the only retailer that offers its own payment service that is compatible on both iOS and Android and can be used with all major credit, debit, pre-paid or Walmart gift cards. The service is available via the Walmart app, which is already being actively used by twenty two million customers. The Walmart app is also ranked among the top three retail apps in both the Apple and Google app stores.

How does it work?

The customer will visit any register in the store and open the Walmart app. From there, they can select Walmart Pay and activate the camera. At this point, the user will scan the QR code displayed at the register. The store associate will check the customer out as usual and a receipt will be sent to the app.

Walmart Pay will be introduced in some stores starting this month and will be rolling out nationwide throughout the first half of 2016.


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