Posts Tagged ‘healthcare’

The healthcare industry has been in a constant state of change the last several years, from new laws and regulations to technologies and medicine. To top it off, patient behavior has drastically changed. According to a Commonwealth Fund study, the average American visits the doctor only four times per year and that number is declining. […]

Now that June is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in May – they’re ranked in order of popularity, with number one being the most viewed piece. Gartner’s List Of 5 Cool Vendors […]

We thought it might be helpful for you if we pulled together all of Perficient’s resources to-date related to digital transformation. Happy discovering! Digital Transformation “Boot Camp” Digital Transformation: Part One: Laying the Groundwork for Success Digital Transformation: Part Two: How the Customer Experience Drives Digital Transformation Digital Transformation: Part Three: Building a Mobile Foundation […]

My colleague, Terie McClintock, Director Healthcare Industry Solutions at Perficient recently wrote a blog post called Empowering Patients with Mainstream Telehealth Solutions. In her post she talked about the differences between telemedicine and telehealth and how she believes telehealth solutions will continue to become more mainstream, especially in light of the fact that the Centers for […]

Over the past several weeks, I’ve published a series of posts that focus on segments of an article published by McKinsey & Company called “How pharma can win in a digital world.” (See the bottom of this post for links to the previous posts.) At the end of the McKinsey article, the authors describe “three […]

I recently wrote a blog post called The Value of Care: The Secret Sauce in which I talked about the importance of having transparency of data. Costing is an evolutionary process perhaps starting with one type of procedure, one clinic or one service line or perhaps starting with a hybrid of costing methodology.   The great […]

20 years ago, the United States Government passed the Health Insurance Portability and Accountability Act (HIPAA), transforming healthcare protections for employees from issues of unemployment to electronic record keeping. The implementation of Meaningful Use, in particular, has been important in requiring providers to offer electronic health records to patients, and technologically-savvy healthcare providers are taking […]

John Stossel, the host of a Fox News weekly program that highlights current consumer issues, was recently diagnosed with lung cancer. The good news is that it was caught early. It wasn’t his diagnosis that went viral, but rather the article he wrote from his hospital bed. “I have to say, the hospital’s customer service […]

In a recent post, I took an in-depth look at the first of three critical themes for success in the digital age, as identified by McKinsey & Company through interviews with 20 pharma executives: 

I recently wrote a blog post on Perficient’s Healthcare blog about Healthcare Performance Management moving to the cloud and the impact the cloud is having on healthcare organizations. One of the components of my post was the reasons why CFO’s are considering the cloud. According to Gartner the issues driving CFO’s to consider the cloud are: […]

Maintaining great service in the healthcare industry is a challenge, especially when technology serves as a barrier. One leading United States insurer had this challenge, as leadership discovered that their customer service associates were handling upwards of 20 different applications when handling member telephone inquiries. With three million calls per year and long resolution times, […]

Introduction HL7 is a healthcare related data format created by Health Level Seven International for electronic interchange of health information used in clinical practice, management and evaluation of health services. Over the years HL7 International Organization has defined standards for exchanging data between various medical entities and systems dubbed as HL7 Data Format. Background Why […]