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Telehealth Solutions Meet a Critical Need


My colleague, Terie McClintock, Director Healthcare Industry Solutions at Perficient recently wrote a blog post called Empowering Patients with Mainstream Telehealth Solutions. In her post she talked about the differences between telemedicine and telehealth and how she believes telehealth solutions will continue to become more mainstream, especially in light of the fact that the Centers for Medicare and Medicaid (CMS) in a landmark decision, have approved payment by Medicaid to federally qualified health centers (FQHCs) in Connecticut for specialty care via eConsult technology1.

For the medically underserved population, patient care is at risk with limited availability of specialty providers to treat Medicaid patients. The inability for this population to get the care required in a timely fashion can have a devastating impact on health with regard to complications in chronic diseases. The availability of eConsults has the potential to meet a critical need through a timely and cost-effective delivery model.

Last fall, Terie wrote a blog post “Communicating with Care Givers via a Self Service Symptom Checker” which highlights how KP OnCall is using a “self-service symptom checker” solution powered by Oracle Service Cloud to provide 24/7 telehealth to providers, payers and employers. Representatives from Perficient and KP OnCall will be presenting at the 2016 Healthcare Marketing and Physician Strategies Summit (May 23 @8:00am – May 25 @ 5:00pm in Chicago) on this topic. Please join us! #empowering


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Susan Welton

Susan Welton is a Senior Marketing Manager at Perficient.

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