Unless you’ve slept under a rock the past few weeks, the arrival of Pokemon GO has no doubt entered your consciousness from kids walking around aimlessly to businesses offering incentives for trainers who have managed to level up. Based on the Pokemon animation from Japan in the 1990s which features young adults traveling a fantasy […]
Posts Tagged ‘gaming’
Best Way to Improve CSAT? Respect Your Customers!
We believe that demonstrating respect for your customers is the best way to keep them happy and engaged. But what does “demonstrating respect” mean in the context of customer support? It could translate to, Being transparent about your policies and acknowledging issues when they arise Providing customers with valuable self-help resources so they are empowered […]
Xbox One as an App platform
With the newly released Xbox One, Microsoft has been very up front with their quest to take over your living room. One of the main marketing pushes for the Xbox One is that it does more than play games. It integrates with your cable box, it can multi-task by snapping apps to the side (similar […]
Will Xbox One have potential outside of gaming and entertainment?
Will Xbox One be used in the workplace, is a question I ask myself as I see information come across the wire. The simple answer is Yes it will have value in the workplace in my opinion. At first glance it may not have a place in the enterprise, though I believe it will be […]
Gaming Best Strategies: Player Retention has Leveled Up!
Today I have the privilege to speak on a subject near and dear to my heart: gaming. As an avid online gamer and consumer I know firsthand just how frustrating it can be to encounter an issue that disrupts your gaming experience. That’s a big part of the reason I’ve enjoyed helping clients like Activision […]