Posts Tagged ‘Data’

Smart machines, which encompasses a group of cognitive computing technologies such as advanced machine learning, natural language processing, and prescriptive analytics to make decisions and solve problems without human intervention, have been receiving more attention in recent years due to the rise and success of solutions like IBM’s Watson. A smart application learns and adapts […]

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. Roxy: this is the fun portion of the morning. Fact: Two years ago, Forrester unveiled the approach to determine the CX improvement initiatives.  CX Index is two years old this week. Data insight comes from that lower level […]

The cloud is not new, but it remains incredibly important. Yes, leaders at financial services institutions continue to worry about the cloud’s ability to meet their strict security and privacy requirements. However, threats like cyberattacks are not stopping them from moving to the cloud. There are simply too many more advantages to operating in the […]

If there is one trend making more headlines than cybersecurity, it is digital. In a world in which people are now performing more searches on their mobile phones than on their computers, it is no surprise that financial institutions with legacy business models and strategies are flocking to adopt new technology that meets the expectations […]

My colleague, Elizabeth Dias, recently pointed me to a white paper from Akamai, the global leader in content delivery network (CDN) services, which discussed eight considerations for enabling digital transformation in financial services. For those not familiar with digital transformation, the trend revolves around using newer technology to improve the overall customer experience. It’s about […]

Understanding your clients is paramount. The more you know about them, the more effective you can be at winning their business. For the fifth year in a row, Gartner reports that business intelligence (BI) and analytics has remained the number one priority for financial services companies. In fact, the research firm forecasts that the BI […]

We thought it might be helpful for you if we pulled together all of Perficient’s resources to-date related to digital transformation. Happy discovering! Digital Transformation “Boot Camp” Digital Transformation: Part One: Laying the Groundwork for Success Digital Transformation: Part Two: How the Customer Experience Drives Digital Transformation Digital Transformation: Part Three: Building a Mobile Foundation […]

We periodically take a closer look at the trending topics we are seeing in the financial services based on the work we are doing with clients, and the conversations we are having with industry leaders. According to Gartner, growth is the number one goal among senior-level executives in the financial services industry. How can they […]

If you haven’t noticed by now, 2016 is a year when the patient data story will become increasingly complex. In this 2016 trends report we have already witnessed: Increased ownership of data by patients Increase in patient generated data by way of mobile device Challenges around the security of data in the growing world of […]

There’s lots of talk about the effect that FinTech (or, at least the artificial intelligence (AI) and smart machines it’s producing) will have on jobs in the financial services industry. Here are a couple of examples. In a recent CFA Institute survey, respondents indicated that automated financial advice tools will have the largest impact on […]

Assembling the vast amounts of data in healthcare is both a technical and political challenge. I’ve worked at or with multiple hospitals where the finance and clinical teams never really collaborate and therefore the lens put on either domain is not terribly realistic. Truly merging and using the data requires organizational transparency and a commitment […]

Healthcare organizations have an increased focus on operational performance. Healthcare Enterprise Performance Management (EPM) creates visibility and accountability throughout the organization to identify financial performance gaps continuously and quickly change course when needed. Embracing data-driven decision-making in a provider setting requires agile thinking to pinpoint and respond to the short- and long-term needs of the […]