Posts Tagged ‘CRM’

Join with Oracle as this strategically important business solution technology company strongly moves into the future with their unique business application they call Fusion. Compare Fusion with anything that the competition is bringing to the market and you’ll discover that there is no comparison. Oracle, as the leading global software technology provider, once again is […]

I read an article this week about Big Data. The article is based on a Microsoft survey and states that the most dominate users of Big Data are Sales, Marketing and Customer Support. You can view the full details of the eWeek article here. The obvious interface for a lot of this data would be […]

As an IT leader, you have read the articles and have gone to the conferences where presenter after presenter has stood up and discussed how important it is for enterprises to develop a mobile strategy in order to ensure a competitive advantage and enable a more productive workforce.  Getting back from these presentations, you have […]

I have been receiving many questions lately about the compatibility of Microsoft Dynamics CRM 2011 on-premises with other Microsoft related technologies. With the recent releases not only to CRM but also other Microsoft technologies it is important to stay on top of the latest and greatest info so that you can take full advantage of […]

After reading many blogs and postings from the eXtremeCRM 2013 in Rome (a Partner CRM event), it appears more details are now available about upcoming releases for Microsoft Dynamics CRM (CRM) for 2013. The road ahead looks very interesting and promising for CRM. It continues to have similar themes around social, mobile, and anywhere/anytime. Also […]

Read a great article this week by Mark Fidelman about the customer journey in the social world (infographic). As you all know, SOCIAL (internal business related social in particular) is one of the hottest topics in the CRM space and will be for all of 2013. With Microsoft’s purchase last year of Yammer, more and […]

Now that the December 2012 release for CRM Online has been applied and the Update Rollup 12 for CRM On-Premises has been re-released  (kind-of), I wanted to share my most recent thoughts after spending some time with the product.  If you want details on what was to be included please review one of my recent […]

The current release of Fusion CRM application 11G  is at release 5.  Here is some good info on what to expect with Release 6,7, 8 and 9 based on road map that was shared recently at the Oracle Fusion CRM PartnerLab organized in Dubai on 18th and 19th Dec-12 by Oracle. Source: http://oraerp.com/blog/oracle-fusion-crm-first-look/ Highlights from Road Map of […]

In my 14+ Siebel CRM projects, the one question that I’ve heard most is “Does it work on Chrome (or Firefox, or Safari)?”  I’ve always been a disappointed to have to say, “No, it only works on IE.” In the days of the old bandwidth-limited web, Siebel’s web architecture was great. Considering the standard experience […]

As Perficient continues to be a very strong player in the Healthcare IT consulting space, the issue of where data can/will reside is an important question on how to architect solutions from raw BI to CRM related data across the enterprise. Just the question of the cloud itself can be confusing to people. Take the […]

Many new and exciting reasons to have Microsoft Dynamics CRM for your organization. In 2013 there will be many more around mobility, social and telephony. Last year I saw a good graphical (Infographics) description of why Microsoft Dynamics CRM should be utilized. Take a look and let me know your thoughts. It includes 12 Great […]

Have you made your New Year’s Resolution around Microsoft Dynamics CRM? Well it is that time of year again to set New Year’s Resolutions for all of us. According to USA.gov the top New Year’s Resolutions are: Drink Less Alcohol Eat Healthy Food Get a Better Education Get a Better Job Get Fit Lose Weight […]