How can we use digital technologies to combat the spread of COVID-19? To use a recent industry analogy, the virus moves along its own supply chain, from source to recipient (person to person), often with many individual cases occurring in clusters. These patterns can provide us clues as to how the virus will further propagate. […]
Posts Tagged ‘COVID-19’
Digital Strategies for Healthcare Payors to Support Members During the Spread of the Coronavirus
As the impact of the Coronavirus (COVID- 19) continues to evolve across the nation with greater numbers of confirmed cases for the virus, and greater precautions are being taken for containment and control activities, the Centers for Disease Control and Prevention (CDC) has urged hospitals and clinics to expand their use of telehealth services. Telehealth […]
Microsoft Releases a Free Office 365 E1 Trial
With the concerns around COVID-19 (coronavirus) outbreak, many companies have been instructed to work from home (WFH) to stay safe and avoid any exposure. As a result, Microsoft has recently added a 6-month Office 365 E1 Trial (which includes Microsoft Teams). In this article we’ll discuss exactly what an E1 gets you in terms of […]
How Banks Respond to COVID-19 Will Test Their CX
We are living in unprecedented times. This is the first time in my life I see people’s daily lives and habits change on such a large scale, and in many cases, not by choice. Lots of things are changing because of the coronavirus (i.e., COVID-19). Schools are closing, concerts and sporting events have been canceled, […]
Healthcare Providers Leveraging Digital in Response to COVID-19
The Coronavirus (COVID-19) epidemic continues to spread across the United States. The global number of confirmed cases is increasing as reported by the World Health Organization, and it is more important than ever to continue efforts for comprehensive containment and control of activities to slow the spreading of the virus and to limit the number […]