Posts Tagged ‘cloud’

One of the unfortunate byproducts of the digital age is when cloud providers suffer major outages. In such situations, everything from email applications to social networking websites go offline, making even the simplest of technology tasks irrelevant. Even as cloud solutions improve, management of such solutions is still at the will of human error. Such […]

The sheer scope of a digital transformation can be overwhelming. Oftentimes, organizations try to simplify their digital transformation journey by solely focusing on customer experience. While the digital experience is critical – and the primary component of a digital transformation – a successful digital transformation requires organizations to address underlying IT systems, platforms and operational […]

Modern organizations face numerous pressures in the area of customer experience, including rising customer expectations, organizational velocity, and the abundance of customer data. Any misstep in managing the strategy and execution behind these business elements could result in lost revenue and positioning in the market. With digital transformation at the forefront of organizational priorities in […]

Often, when talking about digital transformation, organizations solely focus on front-end customer experience. While digital experience is an essential – and primary – component of digital transformation, the underlying systems and processes that support and enable customer experience are a vital and often overlooked key to long-term success. According to Forrester, 2017 is the year […]

In the past several years, we’ve detailed the growth and adoption of cloud in the enterprise with our clients and on this blog. With every passing quarter, the cloud demonstrates how it has revolutionized the industry and changed the market for the better. The latest from IBM’s Institute for Business Value study corroborates just as […]

The annals of business are filled with the stories of what could have been and missed opportunities. From printer giant Xerox’s surrendering of what would eventually become Mac OS to video giant Blockbuster’s passing on acquiring Netflix, there are enough lessons to fill business school classrooms for years to come. What’s even more shocking is […]

Brian Gregory, Director of IT at Express Scripts, led a 45-minute session at this year’s Gateway to Innovation conference where he shared insights concerning cloud native and DevOps at a session titled “Transformation to Cloud Native and What is the DevOps You Speak of?” We learned how shifting to a cloud native platform is a […]

Over the past year, we’ve seen how cloud computing has driven new and innovative business models, from the popularization of artificial intelligence to the arrival of virtual reality in the consumer market. For businesses of all sizes, cloud enables greater collaboration, faster innovation to market, and lower operating costs. Cloud has allowed for the maturation […]

Executives from Boeing, Express Scripts, and MasterCard came together today to share their insights on bringing innovation into their organization through technologies like cloud and DevOps at Gateway to Innovation in St. Louis. In the 45-minute session, the panelists shared best practices, tips, and, of course, challenges. How do you move massive, established organizations like […]

As a continuation of a previous blog, you may have already heard about the end of support for Maximo 7.5 and other IBM solutions. In case you missed it, click here for a quick blog entry about the IBM announcement… Looking to the future, let’s talk about what IBM has planned for Maximo. Last week […]

For too long, digital transformation initiatives have focused solely on customer experience. But customer experience is just one half of a successful digital transformation strategy. Yes, external experiences must change to deliver new channels and personalized service, but internal operations and systems must also be transformed. Effective, modern, and digitized internal operations have countless internal […]

Few things encapsulate the growth of humanity as that of the modern home. Even though the building of homes hasn’t changed on the outside, the rise of IoT, mobile, and the cloud have transformed what happens on the inside. Even the ability to gauge your home’s air conditioning when you aren’t inside is an innovation […]