Digital Transformation

McKinsey & Company says companies “must stop experimenting with digital and commit to transforming themselves into full digital businesses.” They offer insights into the seven habits that successful digital enterprises share. I’ll summarize them here:     Be unreasonably aspirational. Make someone accountable at the board level; create a stretch vision; measure digital value, not digital interactions. […]

Social and cloud technologies are connecting us to more people and information than we ever could have imagined. The challenge is to get the right information from the right sources in the right context at the right time. IBM’s cloud collaboration platform helps you collaborate with extended networks, focus on the relevant and filter out […]

It’s been a busy couple of weeks here at the office.  Besides hopping from LA to NYC to Chicago to work with various and sundry eye-catching clients, we’ve been turning out essays on a couple of hot topics: ROI (Return On Investment) as provided by Enterprise Social Networks Governance in Yammer, specifically External Networks In […]

If you are a one of those consumers that has held on to Windows XP and hasn’t made the jump to a new PC yet, consider this… don’t do it! Instead, bite the bullet and spend that little extra to move to a tablet based computer. There is another trend sweeping the market (other than […]

CMO.com has a new article on marketing buzzwords by Ben Plomion. I found it funny as I continue to delve into the marketers world from a pure portal and web content world. I thought techies were full of acronyms and buzz words but the marketing folks put us to shame. Here’s Ben’s List: Proprietary Cross […]

Many users are migrating to the Office 365 platform and a good portion of those are migrating from GroupWise.  I  recently had the opportunity to migrate a client from GroupWise to Office 365 and wanted to leverage PowerShell.  There are several good reasons for this: There are limited reports available from GroupWise and they never […]

Within the last few months, you’ve probably heard about about Power BI for Office 365, the new cloud-centric BI front end tool set from Microsoft. You may have even attended one of our webinars on the topic, while Power BI was still in preview – it has since moved to general availability. (If you missed […]

At the IBM Smarter Commerce Global Summit 2014, Ken Bisconti, IBM’s Business Leader for IBM Customer Analytics (formerly known as Tealeaf), spoke about continuous customer engagement and he focused on three themes: Lifetime of customer journeys Cultural / organizational challenges Customer experience and analytics channels x technologies x individuals x data x LOB = vast amount of […]

If you have already read ‘Tales from a SharePoint upgrade’ blog series part I and part II, this is part III.  One of the more popular upgrade scenarios is upgrading from SharePoint on premise to the Office 365 cloud.  This upgrade process can also mean a migration of email systems to Exchange Online, creation of […]

This week I’m at the IBM Smarter Commerce Global Summit 2014. The opening ceremony was fairly lackluster, and offers of back stages passes to the Bare Naked Ladies (a Canadian rock band) was met with lukewarm response from the audience of hard-nosed retailers, marketeers, and technology professionals. Jay Baer did a great job as Master of […]

# 5 – Familiarity One of the reasons organizations have tended to stay with XP for so long is their employees are familiar with it. Like an old friend, it’s comfortable and easy to deal with. However churn among your IT administrators and other employees has changed the dynamic. Most people are now more familiar […]

Very exciting time for Microsoft Dynamics CRM 2013 as the Spring 2014 Release is about to be available. Key themes for this release for both online and on-premises:  Marketing – Drag and drop visual Campaign Designer – Lead lifecycle management – Scalable Email Marketing – Improved Sales & Marketing Connector Sales – CRM tablet app […]