Integration + IT Modernization

At Perficient, we’re all about having our pulse on the state of technology and the trends impacting business. Around this time of the year, we look out for surveys, including RightScale’s State of the Cloud Report. A regular fixture in the technology community, this particular survey answers burning questions around cloud adoption, usage, and anticipated […]

The following diagram is a generic representation of release management for a development organization.  There are typically different development teams who develop individual and standalone pieces that go into a release.  In the diagram, they are referred to as the component.  Each component has its own development lifecycle, source code repository, and (probably its own) […]

Romantics and poets have spent considerable amounts of time trying to quantify love over the past several centuries with very limited success. Scientists including Johannes Kepler (more famous for discovering law of planetary motion) even devised the Marriage (Secretary) Problem, a method using interviewing methods and analytics for increasing optimizing finding a mate. More recently, […]

Blockchain has the potential to radically alter the way enterprises conduct business and process transactions. The technology can reduce operational costs and friction, create transaction records that are immutable, and enable transparent ledgers where updates are nearly instantaneous. However, despite its immense potential benefits, there is a great deal of confusion and challenge in leveraging blockchain. Its nascent technology, a lack of talent to support it, complex system integration, […]

Error loading Log Streams Trying to get your Lambda function logs to show up in Cloudwatch, but you keep getting an error loading log streams? “There was an error loading Log Streams. Please try again by refreshing this page.” Chances are, you are here because refreshing didn’t help. I ran into this issue as I […]

DevOps pushes organizations to accelerate innovation, leveraging automation in the face of rapidly changing customer tastes and expectations. Some organizations leverage Test Data Management in DevOps, which is the ability to create targeted, right-size databases rather than cloning entire production environments. This enables easier test environments to test realistic data sets in advance of going to production. […]

A noticeable trend lately in enterprise technology is in the Platform-as-a-Service arena. PaaS is the middle layer of the cloud, above infrastructure and below applications, including software (SaaS). Middle layer technologies, or “middleware”, include 10 different categories including application servers, databases, portals, messaging, business process management (BPM), and middleware technologies. Over time, many of these […]

Amazon’s customer contact center handles millions of requests every day using technology that enables them to consistently provide world-class customer service. And now you can leverage that same technology to transform your own contact center with Amazon Connect! Your customers demand a great experience and a high level of service – and you can give […]

Read Part 1 Read Part 2 Read Part 3 In parts 1, 2 and 3 of this blog I discussed what I think are the keys to choosing a DevOps tool that works best for your organization and how to ensure that the tool adoption and subsequent process changes will be successful.  In this final […]

In this blog post, we take Dynamics 365 case automation with Amazon Connect to the next level. Using Amazon Connect and AWS services, we enabled callers to simply dial in to check their case status, or open a new case. Now, we allow users to opt-in for an additional service. As soon as their case […]

Read Part 1  Read Part 2 In part 1 of this 4-part blog, I discussed your tool requirements.  In part 2 of this blog I discussed your procurement process and I mentioned key stakeholders.  Here in part 3 of this blog I elaborate on key stakeholders required to make tool purchases. DevOps is about breaking […]

Integration Platform-as-a-Service (iPaaS) initiatives are top of mind for IT executives looking to extend the value of existing on-premises applications by leveraging new cloud, mobile, and data applications, while also discovering new ways to engage with customers. However, IT leaders must consider implementation best practices in order to reap the benefits. We understand the integration […]