Strategy and Transformation

Think back to the early days of the Internet. You can still hear the dial-up sound as the modem connected you to the World Wide Web. Painfully slow – and yet amazing at the same time – it was hard to imagine how this technology would change our lives. Similar to a rock thrown into […]

If you’re reading this, it’s probably because you keep hearing that blockchain is the next transformative technology. And while you want to make sure you’re fully informed and in a position to exploit any opportunities this technology could bring to you and your organization, you still don’t fully understand what blockchain means. Moreover, based on […]

Daniela Rus also believes that the cars of the future will be able to do a lot more than just self-drive; they’ll be able to understand how you’re feeling by listening to your voice, or route you to the nearest store when you run out of milk. Peggy Johnson, executive vice president of business development […]

Had a chance to chat at length with Chris Bernard, director of well-known Chicago digital design agency Truth Labs (now known as Perficient Digital), on the current state of UX/UI and its ability to improve to private equity outcomes. Chris has been directing the Truth team for about a year, tasked with running and growing […]

Many enterprises understand the importance of digitally transforming in order to provide a seamless, personalized customer experience. However, delivering a memorable and exceptional customer experience isn’t a one and done. It involves more than just an easy-to-use, dynamic website. The best customer experience is one that occurs across the entire lifecycle — from unknown prospects […]

When 401(k) plans were introduced in the early 1980s, most had only one-to-three funds available. Typically, participants would find a low-income/low-risk fund (often called a “guaranteed” investment vehicle) and an employer stock fund. As the plans became more popular, the U.S. Department of Labor (DOL) determined that plan sponsors had to offer more options that […]

So yes, Governance, Organization, Making it work, etc; they are all ugly words. At least they are enough to put you to sleep just thinking about them.  With the increase in complexity, comes an increase in the organization necessary to support it.  Let’s look at a typical organization supporting a site in 2007.  I say […]

In an attempt to lure younger customers, JPMorgan released a new mobile app called Finn by Chase. The app will allow users to open an account, deposit checks, track spending, and perform other activities that many companies already offer. JPMorgan is testing out an iOS version of the app in St. Louis, a city where […]

Gaining buy-in from stakeholders for a journey mapping exercise as a business analyst requires careful planning and clear communication. Journey mapping isn’t widely considered an exercise for requirements gathering; it’s viewed as more of a UX tool so you have to build trust in the process. To do this, you should make sure that stakeholders […]

The video below highlights the resulting experience from using the Sitecore Experience Cloud rather than all the features, but it’s a good way to think about it. For all you geeks in the crowd, pay attention to the link URL and look at the SC_camp id. Sitecore is following their own best practices on this […]

Smart cars, smart factories, connected healthcare – you’ve heard businesses toss about these terms over the last few years. But what are they referring to? Simply put, “smart” and “connected” refer to the Internet of Things (IoT.) The ever-increasing number of connected devices is opening up new business models and new opportunities for both tech […]

Let’s talk about website migrations. Captivating, I know. If you’ve never experienced one, don’t worry – the digital world changes so quickly that, if you work in this industry, you’ll probably slog through a migration eventually. There’s a lot to think about – new templates, updated site navigation, technical architectures – but the hardest part? […]