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Management Consulting

Innovation Steams Ahead in the Energy Industry

Over the years, the industry has found better ways to drill for oil. That’s very important because the world consumes approximately 97 million barrels of oil per day. Of that amount, the U.S. uses 19 million. However, since the U.S. produces 12 million barrels, it net imports. The market is roughly balanced in terms of […]

Digitalization Will Help Telecom, Cable, and Satellite Win Big

As it stands, the outlook for broadcast, cable, and telecommunications providers looks very bright. In a Q3 2017 earnings call, John J. Stephens, senior executive vice president and chief financial officer of AT&T, said: “We continue to track well against our full-year guidance, and we continue to invest for the growth of our business and […]

Comcast and the Industry’s Desire to Be Most Relevant

A look at how one of the nation’s largest video, high-speed internet, and phone providers came to be shows just how far the communications (i.e., cable, satellite, telecommunications) sector has come. After all, the rich histories and legacies of many companies have made the industry what it is today. Brian Roberts, chairman and CEO of […]

Oil & Gas Remain Incredibly Important

During an interview last year, David M. Rubenstein, president of The Economic Club of Washington D.C., and John S. Watson, chairman of the board and CEO (retiring February 1, 2018) of Chevron, discussed the antipathy that exists toward oil and gas companies. It’s true. Consumers typically do not tout their excitement about oil and gas […]

A Look At Customer Service In Financial Services [With Case Studies]

Data and technology play a significant role in the future of finance; however, many tried-and-true best practices are still critical for winning (and keeping) customers. We have seen an incredible change in the financial services industry, especially as it pertains to the customer experience. Whether through robo-advisors, better user design, or chatbots, customers have become […]

[Guide] 2018 Cable, Satellite and Telecom Industries Outlook

Using the insights we’ve gleaned from conversations with clients, perspectives from industry executives, and statistics from market research reports, we have prepared a guide that describes the current state of the communications sector. Use it as a barometer to measure the impact of your own activities and initiatives. How do you compare to your peers? […]

[Guide] 2018 State of the Energy Industry

There’s probably no better way to introduce our new energy industry guide than by sharing the very first question David M. Rubenstein, president of The Economic Club of Washington D.C., asked John S. Watson, chairman of the board and CEO (retiring February 1, 2018) of Chevron, during an interview last year: “So, what could be […]

Data Is Driving Innovation In Financial Services [With 2 Examples]

Data is king for many reasons, and the amount of data we produce every day grows exponentially. According to some estimates, 90% of the data in existence today was created within the last two years. IBM estimates that we create 2.5 quintillion bytes of data every day, or enough to fill 10 million Blu-Ray discs. […]

Transforming TCF Bank With Microservices And APIs

We’ve done many of API and microservices projects over the years, but I thought it would be nice to share what we presented at the recent CA World conference, which took place at the end of 2017. We shared the stage with TCF Bank, a client of ours. According to the company’s website, TCF Bank […]

Financial Services Trends In 2018 [Guide]

Predicting the future of finance is, for the most part, impossible. However, if you look back (and not that far) at the history of innovation in our industry, chances are you believe the future is bright. Consider how far we’ve advanced in just the past 60 years: Modern-day credit cards were introduced in 1950, starting […]

Organizational Change Management Resolutions for 2018

Around this time of year, we start to think about New Year’s Resolutions. Often they are centered on health (I will eat better and work out more), lifestyle (I will spend more time with those that are important to me), spiritual (I will read the Bible in a year this year), and so on. I […]

How Blockchain Can Disrupt Financial Services

This table below highlights how blockchain can disrupt various aspects of the financial services industry. If you are interested in learning more about blockchain, download our new guide titled “Getting Ahead with Blockchain in Financial Services.”

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