Customer Experience + Design

Last week I came across this article entitled Top 10 EMR Installation Mistakes by Pete Rivera of Healthcare Informatics. Overall, this was a great list, but I was particularly struck by the second item listed in this top 10: We deal with this topic a lot in our practice. Many healthcare organizations invest heavily in […]

Here at Perficient, we love getting social in healthcare technology. Last February our first edition of Getting Started in Social Media for Health IT was released during the week of HIMSS and became one of our most popular white papers to date. This white paper was the perfect antidote for those eager to dip their […]

Pam Baker at ReadWriteWeb posted an interesting article this morning advocating the atomization and integration of enterprise software. She argues that integration and accessibility are becoming as important as features and functionality. Remember the old days, when a mainframe or PC operating system dictated what corporations would buy and support? They seem so quaint now. “Anything […]

You want to build a an application once and deploy it to lots of different devices without much rework.  That’s an age-old problem that we once thought would go away with modern web browsers.  But now we have a new take on this issue:  Web vs Native applications on mobile devices. Well, two products are […]

Last Thursday Perficient held a webinar led by Curtis Mahanay who is a Senior Functional Consultant and accountant. The webinar was entitled, “Deeper Insight into Financials with a Driver-Based Cost & Profitability Model“. He presented on the important topic of turning data into information that capital intensive organizations, like hospitals, can use to maintain efficiency, […]

Technologies such as mobile health, telehealth, and social portal solutions are making great waves in healthcare organizations around the world. Gone are the days where a patient needed to go to the doctor’s office to get important care. As uses for these technologies increase, and this data is integrated across the care continuum, the Healthcare […]

It is no secret that the role of social media in health care continues to evolve and be better defined. As health care professions begin to venture into this new space many red flags and warnings are being issued. Dr. Brian Vartabedian of the Texas Children’s Hospital/Baylor College of Medicine and collegues from the Mayo […]

“Critique is a life skill, not a design skill,” Adam Connor asserted in his presentation “Discussing Design: The Art of Critique” at the Big (D)esign Conference. His session as well as the critique activities in Dana Chisnell and Jonathan Knoll’s workshop “Design and Critique for Challenging Problems” made me realize how misunderstood and unpracticed this skill […]

Adobe CQ5 has been getting a lot of great reviews by many analysts.  In the latest Forrester publication, CQ5 jumped into the leader wave.  I recently had a chance to look into the mobile support provided by CQ5 and I must say, Adobe has a compelling story for users and developers. In the following video, […]

New models of care delivery are inevitable. Whether it’s accountable care, or another favored form, the current incentive structure is evolving. This is occurring in hopes that waste can be eliminated and quality can improve. Although there is still much uncertainty, the inevitable truth is that the need to streamline and share information is central […]

A friend of mine recently showed me an excellent TED talk by Malcolm Gladwell, the author of Blink, Outliers and Tipping Point. The insights in his books have always been entertaining and he has a great way of bringing data to life. In the video below, he recounts the story of a friend who, in his work as a psycho-physicist, uncovers […]

Many of you have experienced the wonder of the written word.  You ask a question, the client says something which no one understands, you write it down and everyone agrees to it.  Several months later, you deliver something and it was not what they wanted.  Agile methodologies like SCRUM can get you part way there […]