In my last blog, I explained the five levels of the BI Maturity Model. Today, I’m going to elaborate on level one. We all have to start somewhere. Healthcare is a profession that generates data by the ton. Most of this data is protected by federal laws for disclosure and is retained for decades in […]
Customer Experience + Design
The Death of Cash?
I’m well aware that my children and grandchildren will never experience some of the activities that defined my youth. Activities like creating mixed tapes, watching a VHS and memorizing friend’s landline phone numbers. But will they ever experience cash and credit cards? Or will these soon be nostalgic items of the past too?
White paper and webinar series: Business Intelligence for Healthcare
Business intelligence as a concept is elusive in healthcare. While BI has caught up and advanced rapidly in other sectors it remains mostly uncharted territory for both physician practices and hospitals. The primary reason for this is lack of understanding of the benefits of BI and justification for taking the time to deploy and use […]
Radical technology is all about radical change
One of the more notable projects I have been on was a portal design project. The customer wanted to use SharePoint to drastically improve the productivity, effectiveness, and reach of everyone in their health system. Their goal was to deploy an intranet based on great technology to do this. During one of the interviews, a […]
The BI Maturity Model
I was looking for a way to explain the challenges I’ve had this year getting people to adopt our Health BI solution. The solution is a highly complex business intelligence platform that offers over 600 pre-built measures. It is ONC certified for meaningful use for providers and hospitals. It sets the foundation for health systems […]
Microsoft steps up to the HIPAA Compliance challenge in the Cloud
Prior to HIMSS 2011, I blogged about the 3 reasons for using a Managed Private Cloud for Interoperability. In that blog, I noted that in healthcare circles, cloud computing conjures up fears for protecting private healthcare information and security compliance concerns. In the last few weeks, Microsoft has introduced support for HIPAA compliance in their […]
Where’s Waldo? The Case for Enterprise Content Management
To coopt a phrase from a popular children’s book and game series, “Where’s Waldo?” This simple question along with the ever present who, what, when and why, are often answered with inconsistent or incomplete responses in Enterprise data. As companies have merged, acquired and grown, many times it’s virtually impossible to get an answer to […]
Hurry up and wait
Today I sit on an airplane waiting for our turn to taxi and takeoff. We boarded the plane about 20 minutes behind schedule, and then we wait. I’m going to arrive late for my meeting if I make it at all. This makes me think about business intelligence and ways it can be used to […]
Hard to Argue with Forbes When They State…
… that the “Key To Great Web Software Is A Consistent, Intuitive User Experience“ Software-as-a-Service (SaaS) providers, according to last week’s Forbes article, will need to focus on the user’s experience across all products. The author, Alexander Pasik, Ph.D., CIO for IEEE, points to Google’s cloud computer services as “providing best-in-class user experiences that are consistent across […]
Creating a Lean Mean Healthcare Machine: Part 3
In my last blog post, we took a deeper dive into understanding the 5 Basic Lean Principles of the Lean Methodology and how incorporating these principles can help healthcare organizations achieve smooth process flows, while concentrating only on those activities that add value and eliminate activities or “waste” that do not provide any value. In […]
Mobile Payments and the Importance of Critical Mass
I hear a lot of bloggers and pundits speak of the increasingly important target market for mobile payments. After all, the media coverage and social conversation around the topic of mobile payments has reached a fever pitch, and some wonder whether it’s worth all the hype. For example, I was reading the article “What’s missing in […]
Tools of the Trade: The Traceability Matrix
How to track the solution for requirements is an ongoing process and if proper tracking is not executed requirement/solution documentation can become a maze, if not just flat out confusing. There are numerous ways to list solution answers to requirement and one easy method is the traceability matrix. The traceability matrix is basically a table […]