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Digital Experience

Digital Transformation of Florida Blue’s Customer Experience

    Phani Kanakala, Florida Blue’s Web and Mobile Manager and Glenn Kline, Principal at Perficient spoke at IBM Amplify about Florida Blue’s transformation of their customer experience.  A dinosaur video clip started the talk and Glenn related how companies are either going to be a digital predator or digital prey.  If you are a […]

One Visitor ID To Rule Them All

Using Visitor ID to connect visitor profiles across Adobe Analytics, Target, and Audience Manager has been on Adobe’s to do list for a long time and many marketers as well. Far too long, integration between the Adobe products included many gaps and data integration issues such cookie deletion and dependency on data collection servers to […]

IBM Amplify-Engaging Customers and Communities in Context Keynote

IBM’s Amplify conference featured a digital experience keynote on adaptive experiences which engage customers in context with several prominent speakers.  These included: Gene Phifer, VP, Distinguished Analyst, Gartner Deloss Schertz, Director Enterprise Strategic Application Services, Konica Minolta Business Solutions U.S.A., Inc Gary Dolsen, IBM, Vice President, Strategy and Offering Management, Digital Experience Rob Enright, IBM […]

Delighted

5 Steps to Delight Customers with Personalization in AEM & Target

Consumers want relevant content, yet many brands have difficulty providing relevant and personalized content. One reason for this is duplicate authoring of website and personalized content. This duplication causes confusion and extra work, as authors must log into at least two systems to maintain site content. In the latest release of Adobe Experience Manager, Adobe has […]

Driving Home Improvement with IBM

The adage “Home is where the heart is” has been a bedrock of America for nearly a century, representing the emphasis that we place on living spaces. The best homes contain elements that speak to the presence of family while also offering individuality from room to room. For home improvement vendors, their passion is helping […]

Adobe Summit: Integrating Adobe DTM, Target, Analytics & AEM

At this year’s summit Adobe Summit, we had the exciting opportunity to showcase Perficient as a leading Adobe partner. As a Silver Sponsor, we felt it was our duty to demo Adobe powerful products from the Marketing Cloud by integrating Adobe Dynamic Tag Management (DTM – formally known as Satellite), Adobe Experience Manager (AEM – […]

Setup SSL/TLS on IBM MQ

Recently I was working with a client that had requirements to setup SSL/TLS on the MQ Channels between their Queue Manager and an external vendor. The documents they had were all based on using the ikeyman GUI. Unfortunately XWindows is not enabled on the Linux machines their IBM Queue Managers run on. After doing some research, I […]

Transforming Healthcare Journeys with IBM

20 years ago, the United States Government passed the Health Insurance Portability and Accountability Act (HIPAA), transforming healthcare protections for employees from issues of unemployment to electronic record keeping. The implementation of Meaningful Use, in particular, has been important in requiring providers to offer electronic health records to patients, and technologically-savvy healthcare providers are taking […]

Three Disadvantages of Cloud-Based Search Engines

Last week I wrote about three advantages of cloud-based search engines. While the future looks bright for these tools, there are still potential downsides. This week I would like to discuss three disadvantages of cloud-based search engines, as well as potential mitigations. I am not saying that you should not consider cloud-based search engines because of these reasons. […]

IBM Digital Experience Helps Construct World-Class Infrastructure

Efficient construction, solid engineering, and modern design are all key elements to building modern infrastructure. With the right technology to complement the heavy lifting, workers can meet their deadlines and collaborate effectively. One of the world’s leading construction management firms was looking to augment their collaboration experience. With thousands of employees on all six major […]

IBM MQ Install and Config Multi-Instances with DR Site

Tradition MQ DR involves a Backup Queue Manage. Per the IBM MQ info center, a Backup Queue Manager needs to use linear logging. Linear logging is a great feature of MQ, if you need it. I started experimenting with assorted MQ configurations to see if I could create an MQ HA and DR topology that was not dependent on linear […]

Perficient Achieves Specialization in Adobe Experience Manager

In a span of six months, Perficient raised the bar as an Adobe Business Partner by earning the distinction of Adobe Experience Manager Specialized Partner for the Americas. This recognition places Perficient among the most skilled and credentialed global partners for Adobe. “The Adobe Experience Manager Specialization helps Perficient not only to differentiate itself in […]

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