Salesforce and Google are working to “assist” us a work. Tom Holman from Google, Daniel Chang and Sriram Iyer from Salesforce, and Greg Malpass from Traction on Demand presented a session on the topic at Dreamforce 2016. Tom is the product manager for Google G Suite, which Google just announced, but really is a rebranding and […]
Salesforce
“Good Luck With That!” 1 Global Program for 18 BUs – #DF16
Today I attended the Dreamforce 2016 session “Good Luck With That!” Running One Global Program for 18 Business Units by Sharon Moura from Tyco. Tyco is a $10B global fire and security leader moving from a holding company to an operating company model. In 2015, they set a course for becoming commercially excellent amid the complexity of […]
Dreamforce Day 1 Takeaways from Perficient – #DF16
What an exciting event of Dream Force 2016. First of all mind-blowing statistics of 170,000 registered attendees, 15 million online viewers, a cloud expo with many partners and ISV’s, and 2500+ sessions, 3000+ apps in AppExchange. The OHANA culture is very well displayed throughout the day. Day 1 was focused on Artificial Intelligence and what […]
How to Set Up and Deploy a Community with Salesforce – #DF16
What’s the next opportunity for you to engage with your customers, partners and suppliers, or employees? Salesforce Community Cloud is the answer. As organizations move away from the one-way, portal-centric conversations with an audience towards a more socially engaging model, communities are the perfect way for you to connect with an audience in an entirely new way. And with the […]
Increasing Employee Engagement – Salesforce Community Cloud #DF16
When we think of the Salesforce Community Cloud, we traditionally think of a partner portal or an external-facing community. Salesforce is positioning the Community Cloud for employees. Key attributes of this vision are similar to what we expect as consumers. They include: Relevant, up-to-date information Effortless access to systems and apps Open, transparent collaboration Ability […]
A Partner Community for Financial Services – Tips From #DF16
I mentioned the Zurich partner community in one of my previous Dreamforce blog posts about the Salesforce Community Cloud Keynote. Here, I’ll dive deeper into the details of a presentation dedicated to financial services partner communities. Kimberley Zatlyn from Salesforce started the session and reiterated the same statistics that were presented in the keynote presentation. Paul […]
Salesforce Marketing Cloud #DF16 Keynote Updates
Salesforce presented a Dreamforce 2016 keynote today that introduced updates and plans for the Marketing Cloud. In the first image below, Salesforce shows the underlying structure of the Marketing Cloud. Marketing Cloud is really trying to get to 1:1 marketing, and the announcements this week are all geared toward that. A big announcement from Salesforce today was […]
#DF16 Community Cloud Keynote: Insights Into Business Use
The Community Cloud keynote at Dreamforce 2016 presented tons of great insights from some of the world’s leading companies. Here are some statistics on Community Cloud: 90 million members on Community Cloud in 3 years 10K active communities 240K Chatter networks In 2016, Community Cloud delivered more than 100 new features. What are these people doing with […]
Wave App for Service – #DF16
I had the opportunity to attend the Intro to Wave for Service session yesterday and left feeling inspired! Veracore spoke alongside Salesforce to share their own success story using Wave for Service. Working with their partner, they were able to consolidate 400 reports (I repeat, 400 reports!) into a single dashboard within Wave. If that doesn’t […]
Driving Sales with IoT Cloud – #DF16
The Wednesday morning IoT session “Driving Sales with IoT Cloud: Turn Every Connected Device Into a Sales Machine”, was interesting. Here is my rundown of the high points and key takeaways. The connectivity revolution offers a massive opportunity to disrupt. A traditional “Products Only” mindset and strategy can have limited growth potential and can be […]
Perficient Receives Partner Innovation Award at Dreamforce 2016
Perficient, a Salesforce Gold Partner and leading digital transformation consulting firm serving Global 2000 enterprises, is excited to announce it has received the 2016 Salesforce Partner Innovation Award in Healthcare and Life Sciences for its work with NextGen Healthcare. The Salesforce Partner Innovation Awards are given annually during Dreamforce to honor Salesforce’s consulting partner community […]
How Barclays Caught the Digital Wave – #DF16
Craig Wright from Salesforce’s Innovation Technology Center presented a case study on Digital Transformation at Barclays. Criag started the session talking about what is the Digital Wave. Evidence of the Digital Wave can be seen from companies spending 2.1 trillion dollars on digital transformation. 27,000 digital health apps exist on the Apple AppStore. In terms of […]