Salesforce

Want to make the most of the trends on the horizon? It isn’t just about adding more tools or the latest must-have tech. It’s about how to optimize the way you connect with your customers. Integrate it. And get more value from it. The 8 Biggest Tech Trends & Truths While change will always be […]

For the past 11 years, Perficient has been attending Dreamforce in San Francisco. Each year we leave inspired, intrigued and energized about the new developments, new technology and new applications that we can leverage for our clients. It is the place to dream, discover and – most importantly – collaborate with others in the industry. […]

A few years ago, I wrote this post: The Basics of Calling a Visualforce Page from a Salesforce Detail Page. It illustrated a very simple way to use a custom button from a detail page to call a Visualforce Page with an Apex Controller, so some action on that record could be taken, and then return […]

A partnership announcement at Dreamforce 2017 is sending shocks around the world. Tech giants Salesforce and Google have partnered to integrate their marketing and sales features – creating a robust toolbox to help their customers work smarter, work faster and convert leads into revenue. A Closer Look at the Partnership At some point, you’ve probably […]

How do you give your customers a seamless experience with your products and service – especially when you have a complex network of partners or dealers? Watch the Recorded Session from DF17 See how firsthand from one of our very own clients – Jason Belsito, Senior Director of Global Customer Engagement with MTD/Cub Cadet, along […]

What if your website knew whether your visitors had opened the last email offer you sent them? What if you could trigger an email offer to customers featuring the top products they viewed on your website? What if you could see the important interactions that customers had taken on your website, right alongside their sales […]

We help manufacturers get the most out of their partner channel. And in this blog series, we’re sharing practical ways to improve partner performance. In my first post on lead follow-up, I touched on setting expectations – and following through – with your partners. In part 2 below, I’ll drill deeper into that idea. Let’s Start with […]

Partners play a critical role in your success as a manufacturer. And you want to work with the ones who have a vested interest to represent and sell your brand well. After all, you’ve invested time, energy and dollars to build effective partnerships that benefit both your organization and theirs. But how do you know if you […]

As of Summer ’17, Salesforce released the ability for users to export their communities as a packaged solution, allowing quick creation of new communities or packaging for distribution on the AppExchange. What is Lightning Bolt? Lightning Bolt is a new metadata type that includes most everything in your community: themes, CSS, Lightning components, page layouts […]

We’re honored to be included in the September 2017 Forrester report “Vendor Landscape: Salesforce Implementation Partners.” The report highlights “changes in the market in the past two years and overviews the top Salesforce services partners in 2017.” Why We Were Recognized & What It Means to You Since 2009, we have delivered successful projects in […]

With the artificial intelligence (AI) dream becoming more and more of a reality every day, Salesforce users will have a plethora of new ways to utilize Salesforce’s Einstein AI. “Salesforce Einstein is the first comprehensive AI for CRM. It’s an integrated set of AI technologies that makes the Customer Success Platform smarter and brings AI […]

It’s that time of year again, pumpkin spice starts to invade your food and drinks and Salesforce begins their Winter release process. Even though it’s still early and many new features are in preview or beta, I’m really excited about seeing these live in Lightning Communities! There’s quite a bit of new features coming to […]