Ofcom, the independent regulator and competition authority for the communications industry in the U.K., recently published customer complaint data for the country’s largest telephone, mobile, internet, and TV service providers. While total customer complaints across all segments decreased between Q3 and Q4 2015, mobile was the only category to experience a rise in complaints.
Oracle
Using Oracle Sales Cloud to Drive Collaboration and Growth
Eastern Communications is one of the largest two-way radio companies in the Northeast. Eastern and their extended network of dealers support customers from Washington D.C. to Maine and as far west as Ohio. With Eastern Communications experiencing steady sales growth, it was imperative to set the foundation for the future and evolve from a spreadsheet-based approach […]
DRM Quick Tip: Ordering Hierarchy Groups
Hierarchy groups providing a mechanism for managing hierarchies within DRM. In the simplest of terms, hierarchy groups are essentially folders of similar hierarchies. DRM administrators can create, modify, delete groups as needed. Below is an example of hierarchy groups from the hierarchy pane of the Browse task within DRM.
Oracle SOA Suite 12c: Build Composite Applications Classes
Once again I’ll be teaching the class titled Oracle SOA Suite 12c: Build Composite Applications in Houston, TX the week of December 5th, 2016. If anyone is interested in signing up for the class, visit the following link in the previous paragraph. Here is an overview of the course: This Oracle SOA Suite 12c: Build Composite […]
Hyperion Drives 80% Speed Improvement to Financial Close Process
Oracle Hyperion can help centralize financial data to help businesses see the big picture quickly. We recently worked with an energy company that was making critical business decisions using data from a myriad of disparate spreadsheets and databases. This was frustrating because it didn’t allow for a central, single version of the truth. After Perficient implemented […]
Perficient to Present at #HIMSS16 with Oracle
The HIMSS16 conference will be at the Sand Expo and Convention Center in Las Vegas from February 29, 2016 (it’s a leap year!) through March 4, 2016. I will be co-presenting with Oracle in the Population Health Knowledge Center at kiosk 14106. We will be demonstrating how Perfiicient and Oracle solutions can transform data into insights […]
Using ODI Multiple Export Utility
This post explains the process of using ODI Export Multiple Objects utility to export selected multiple ODI objects and importing them individually. ODI introduced a new feature ‘Smart Export’ from version 11.1.16, This feature automates the process of exporting/importing all objects related to your change, As BIAPPS OOTB ODI repository contains thousands of objects smart […]
Anything But Siebel…Until Now
After implementing and upgrading Siebel applications for the past 15 years, I can see how customers in the past several years have begun to dislike the user interface/look and feel of the Siebel application. The blue color has not changed forever (although shades of blue have changed), concepts has not changed (list, form, tree, MVG, […]
How to Raise the Custom Exception in ODI
This post will explain the process to raise the custom exception in ODI. Process: Create a variable to store the custom error message Create a procedure to read the error message from the variable and raise the exception. Create a package to set the value in the custom error variable and execute the raise exception […]
ODI Load Plan Success Email with Execution Log File Attached
This post explains the process to unload ODI session log information Ex: Session name, run-time, number of records inserted etc. from SNP_SESSION table to a delimited file and attach it to a Load Plan success notification email. This attachment can be used to identify the Session’s which are running longer than usual and causing performance issues, […]
9 Ways Oracle BI Cloud Positioned to Offer Governance & Agility
When it comes to choosing the right Cloud BI platform, there is usually a trade off between governance and centralization on one hand and agility on the other. BI software vendors like Tableau and Qlik, that are relatively newer to the game than traditional BI platforms, have changed the rules of what defines a better BI […]
Why Oracle DRM is Essential for Managing Master Data (Part 2)
This is a follow-up to the Part 1, which can be found here. In the previous post, we examined the three major components directly impacting MDM, specifically enterprise dimensions. People, Process and Tools (PPT). We’ll now expand on those components and how DRM solves many of the challenges associated with PPT. To help simplify things […]