Oracle

“Catching up” is the term that came to mind when I used to check out what’s new with Oracle Analytics in previous years. This year, however, I frankly say I was impressed with what I saw at Oracle Open World last week. The rules of the analytics platform game have changed, tremendously. This is after […]

I recently ran into an issue related to the RPD development. The RPD was already in place and was working. The only change that was done to this RPD was that several column names were renamed to more appropriate names as per the use case in the BMM layer. After this change, the RPD passed […]

Moving members in an Oracle Analytic Cloud Essbase outline is not as easy as it is in EAS Console. Here’s an overview of a not-so-genius method I found. Scenario: An account moves to a different parent. There is no move method in the OACS outline editor and if the account is shared elsewhere, we cannot […]

Perficient has a 15-year history as a platinum level member of the Oracle Partner Network (OPN) implementing cloud and on-premises solutions for EPM, ERP, BI and CX. The platinum level designates partners with extensive expertise across a broad range of products and technologies as well as at least five qualifying specializations. Yesterday at Oracle OpenWorld […]

If you are looking for a robust Procure-to-Pay (P2P) solution with automated workflows that’s fully integrated with manufacturing, order management, and financials, then look no further than Oracle Procurement Cloud. Oracle Procurement Cloud seamlessly integrates with suppliers, invoices, customers, manufacturing and everything supply chain. Modern procurement systems streamline the procurement process, minimizing manual transactions and […]

Toys“R”Us filed for bankruptcy recently in the wake of big online stores like Amazon stealing their business. It is not just Toys“R”Us. Many other brick-and-mortar stores are closing because of mega-online stores. This trend can also be found in the in the CRM software market. Per Gartner, statistics show one leader emerging above all: Salesforce. […]

The Oracle CX Sales Cloud application has an all new mobile app that is now two months old and as with all new releases we are still learning some of the new functionality and development features now available to developers and users. In this post we will review three tips that we think will help […]

If you missed our webinar, A Customer’s Take on Moving from Discoverer to Oracle Business Analytics, the on-demand recording is now available for immediate viewing. If you are currently using Discoverer, hear directly from a Perficient customer, Gary Aragon with Group Voyagers, who made the move from Discoverer to Oracle Business Intelligence Enterprise Edition (OBIEE) in […]

With Oracle Sales Cloud R13, Oracle is announcing two new enhancements to the Opportunity module: Opportunity Copy Map and Product Subtab. Opportunity Copy Map Copy map functionality has been added to the Opportunity module which allows source Opportunity child objects and fields to be copied to the new Opportunity child objects and fields.  To handle […]

This is the first of a series discussing the following common call center metrics specifically as they apply to cases originating via email or web form channels. Handle Time Escalations Volume First Contact Resolution Rate Customer Satisfaction Abstract It is common to hear statements such as “Our average handle time is X.” That statement is […]

Oracle OpenWorld is just around the corner and the Perficient team is looking forward to meeting you at the show. Perficient is proud to be an exhibitor at Oracle OpenWorld, which is being held October 1-5 in San Francisco. Visit us at booth #3205 to meet with subject matter experts and thought leaders and learn […]

If you didn’t have an opportunity to attend the webinar, HFM to FCCS – A Customer Success Story, presented by Doga Pamir, Solutions Architect at Perficient, you might want to check it out on ODTUG’s website as part of their educational webinar series. This event was originally presented at Kscope17 and was so well received, that ODTUG […]