IBM

IBM’s transition to the cloud continues to pay dividends. Since acquiring Softlayer in 2013 and introducing Bluemix, customers have enjoyed a complement of cloud infrastructure solutions for their business needs. Additionally, the rise of cognitive solutions through IBM Watson has further bolstered cloud credibility, notably with the partnership that surfaced with tax preparer H&R Block […]

Business process management has led a transformation in the insurance industry for decades. With the emergence of cognitive technologies like IBM Watson, insurance agencies can further optimize complex, data-driven processes to gain a competitive advantage. Last week, we explored the transformation of insurance through the emergence of IBM Watson and business process management solutions (BPM). […]

Earlier this year during the Super Bowl, IBM and H&R Block teamed up to tell the story of how filing for taxes will change with the integration of new artificial intelligence like Watson. With successful use cases already across retail, food, healthcare, and science, the viewer learns that with Watson and H&R Block, families will […]

Last week, our own Ronda Kiser-Oakes and IBM’s Greg Wunderle sat down to discuss how DevOps helps innovative enterprises accelerate their time to deployment. As more enterprises plan to adopt by the end of the year, many executives are exploring migration, collaboration, and business plans to create the most successful outcomes. Below is a brief […]

Even though my father had been a software engineer for nearly three decades, he still ignored the need to own a smartphone. “I want to be contacted on my own terms”, he’d tell me, preferring that friends and associates call him on my family’s home line. He was adamant about his disinterest in jumping over […]

Recent events got me thinking about this and perhaps it’s a bit more personal than what I typically blog about. I hope you’ll keep reading. Being in the hospital for the the birth of our first grandchild (hard to believe any of us are old enough for that), got me thinking. I’m curious to see […]

In my current engagement, one of the projects required integration between Google Analytics (GA) and IBM Integration Bus (IIB). Google Analytics is built upon a powerful data reporting infrastructure which can be accessed using the Google Analytics Reporting API (V4 is the most current). Google APIs use OAuth 2.0 protocol for authentication and authorization. In this […]

More than ever, employee engagement is a topic of conversation among organizations seeking to retain staff and boost satisfaction. Even though 90% of employers believe an engagement strategy would boost morale, less than a quarter of those surveyed actually have one. Building employee engagement is not an easy feat, especially as organizations need to dedicate […]

The Internet of Things (IoT) refers to the rapidly growing network of connected objects that are able to collect and exchange data using embedded sensors. With IoT devices flooding the market and the amount of IoT data growing each day, one of the biggest challenges is to manage the data in terms of (a) how […]

As we’ve discussed in previous posts, customer success is a key part of the modern buyer’s journey. Even with signed contracts and revenue, organizations must still continue to add value to the customer experience. We discuss the art and science of customer experience with our customers on a regular basis, walking them through available technologies […]

Are you still thinking about or have you heard about the End of Support announcement for previous versions of IBM Maximo (click here for more details) and are wondering what you’ll get when you upgrade? Register for this exciting webinar on the 28th of June at 11 AM EST… During this webinar, Lisa & Kim […]

Every organization’s approach to innovation is unique, but the path to success is an accepted best practice – at least according to Ronda Kiser-Oakes, a longtime development professional director of Perficient’s DevOps practice. In her debut on CloudBees’ DevOps Radio, a podcast that interviews industry professionals, Kiser-Oakes discussed the best practices that Perficient takes when […]