CMSWire and a peer from our Portals and Social Business practice both shared a pretty cool infographic from Gartner that illustrates the need for CMO and CIO collaboration to define an organization’s digital direction. I thought I’d put it into context though for the financial services industry with a brief post. The topic of customer […]
Financial Services
The Value in Voice-Natural Language Processing in Healthcare
Guilty! I text while I drive…eek! I know, I know, it is really bad and those anti-texting and driving commercials get me too. That is why I am making a concentrated effort to ease up this one vice (stop laughing those that know me!) of mine. Instead, I am beginning to use the voice text […]
Top 5 Technology Trends in Healthcare – November 2013
The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies […]
Exploring Social Connectivity in Retail Banking
A Perficient colleague in our Portals and Social practice, Brendon Jones, posted a blog yesterday, “Re-energizing the retail banking experience” which talked about the shift in retail banking towards the use of social technologies to deliver value in mobile services for money management. As the McKinsey Quarterly source he mentioned referenced, social networks have become mainstream with […]
Credit Cards: Recent Trends Show Demand for Value-add
It is mid-November and the holiday season is almost upon us. With the Thanksgiving holiday only a week away, my mailbox is already starting to fill up with store catalogs, coupons, and flyers for Black Friday shopping deals. There is also one other thing I am increasingly seeing in my mailbox of late – credit […]
Two Keys to Success for Healthcare
Healthcare reform, ACA, Business Intelligence, Enterprise Portals, predictive analytics, pay for performance, the Triple Aim, total cost of care, patient safety….these, and many more, are the buzzwords in healthcare and medicine these days. Install this system, connect that system, run these reports, use this “intelligent program”… Do you ever wonder if we can solve all […]
Who doesn’t love a cool m-commerce and payments infographic?
As a digital marketer on a quest to continually create meaningful content for the financial services and retail industry, I have an appreciation for visual content that brings clarity to topics and paints a picture for viewers to better digest content in new ways. PYMNTS.com’s Innovation Project 2014 created a mobile commerce ecosystem infographic designed […]
Ready for the Next Wave of Data-Driven Marketing in Banking?
I recently came across a book for bank and financial marketers written by Jay Kassing, one of the world’s most respected data analytics experts in the industry. The Financial Brand actually featured his book on its site last week along with some excerpts from the book (reinterpreted for the web). One of those excerpts stood […]
Taking Payments under ‘Siege’
Paying the babysitter. Buying clothes at a retailer. Sending a family member money for a birthday. Innovation in doing these single transactions seems easy, right? An email, a text, a custom application, an NFC bump, or a personal card reader all work well and ‘feel’ like the future. As SME’s, we’re getting pretty good at making […]
5 Spooktacular Fintech Trends for October
Trying to stay ahead of the curve when it comes to IT issues is a challenging task. Emerging technology forces in the financial services industry are already impacting business. The convergence of these forces does present challenges; however, it also provides a window of opportunity for financial institutions to elevate business performance and gain a […]
Top 5 Technology Trends in Healthcare – October 2013
The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies […]
Report: Six Key Payment Strategies for Success
The mobile payments space is experiencing unprecedented growth as consumers continue to seek better ways to shop, make payments and manage their money. At the same time, it creates pressure on both retail and financial services sectors to enhance their product offerings in order to meet consumer demand. Corporate strategies have evolved to be more […]