Financial Services

Last week, nine executives from small and community banks met with President Donald Trump and members of his administration to discuss the hurdles smaller financial institutions face day in and day out. The president expressed his deep appreciation for small banks and stressed the critical role they play when it comes to job creation, one […]

Fortune just released their list of the 100 best companies to work for in America. The survey, which was compiled by Great Places to Work, generated feedback from over 230,000 individuals. The data collected and analyzed took into consideration a variety of aspects that have the potential to influence people’s feelings towards their workplace, including […]

Attendees at last year’s Money 20/20 were given a sneak peek at Bank of America’s future ATM, which was referred to as a “personal financial concierge.” The new ATM will tightly connect with mobile phones in order to enable customers to pre-stage transactions. From their phones, users can begin the process of withdrawing and depositing […]

Money20/20, the world’s largest conference geared towards the financial services industry, brought big announcements from heavy hitters at its 2016 event. Bank of America’s head of digital banking, Michelle Moore, introduced Erica (a play on the company’s name), a digital assistant driven by artificial intelligence, predictive analytics, and cognitive messaging. The technology, which can also […]

In an effort to create more competition in the financial services industry, give consumers more control over their data, and enhance consumer protection, new regulations, such as the revised Directive on Payment Services (PSD2), have been adopted in Europe. Some companies, such as BBVA, were early adopters of technology (e.g., APIs) that opened access to […]

Tim Lind, global head of financial regulatory solutions at Thomson Reuters, sat down with Finextra at Sibos, the annual conference organized by SWIFT, to discuss the challenges financial services companies face when it comes to regulatory change. To put the regulatory climate into better perspective, Mr. Lind pointed out a few facts: Over the last […]

Financial services executives are likely tossing and turning at night, thinking about the shift to digital, stringent regulations. As the Financial Times reported: “Bank bosses perhaps are worried most about not being publically humiliated by a failing grade.” We at Perficient know this first-hand, as we regularly advise financial institutions on how to better measure […]

Tax season is here. Many of us are in the midst of scrambling to collect the tax forms that arrive via snail mail and electronically. Once we believe we have all the forms that are required to complete our taxes, we log into one of the myriad tax preparation software applications on the market, send […]

Companies of all shapes and sizes (and industries) strive to provide a better, more consistent, customer experience. Generally speaking, some industries are ahead of others. While there are certainly outliers, many financial services companies said they’ve yet to reach “maturity” in their approach to customer experience. Couple this with the fact that, according to Edelman’s […]

In a survey conducted by the Depository Trust & Clearing Corporation (DTCC), the premier post-trade market infrastructure for the global financial services industry, 56% of respondents rated cyber risk a top-five concern, while 22% indicated it was their biggest concern. A recent quarterly Cybersecurity Market Report published by Cybersecurity Ventures projects that $1 trillion will be spent […]

“What’s new?” is an interesting and broadening eternal question, but one which, if pursued exclusively, results only in an endless parade of trivia and fashion, the silt of tomorrow. I would like, instead, to be concerned with the question “What is best?”, a question which cuts deeply rather than broadly, a question whose answers tend […]

Yesterday, President Donald Trump signed an executive order that is aimed at reducing regulation across all industries. Part of his push, which has been framed to help small and large companies alike, requires departments and agencies to “identify at least two existing regulations to be repealed” for every new one proposed. When it comes to […]