We hope you, your organization, and your loved ones are doing well. This is the latest in a series of resources designed to give you specific, actionable steps to take in your communications strategies during the COVID-19 crisis. TIP: What does it mean to be your users’ trusted COVID-19 adviser? Conflicting information from government sources, […]
Linda Watts
Linda is a healthcare digital strategy leader with 20 years of progressive experience in guiding diverse health system teams to develop and execute digital experiences and infrastructures. She is passionate about improving healthcare consumer experience, while also ensuring business ROI, to help health systems expand on their broader missions to improve their communities' health and well-being.
Blogs from this Author
Resource Tips for Trying Times: Demystify Virtual Care [Healthcare Series]
Our primary hope in this series is to better equip and empower healthcare professionals for their important work— helping deliver health and peace of mind to the public. TIP: Take steps to fully communicate virtual care options Even before COVID-19 upended healthcare systems, virtual care was growing. The telemedicine market was expected to grow at […]
Resource Tips for Trying Times: Impactful Feedback [Healthcare Series]
We hope this message finds you well and that this newest tip better equips healthcare teams for the critical support currently being delivered to consumers. TIP: Understand user needs right now – build a site survey feedback loop Consumers are looking to healthcare organizations to provide guidance and answer key questions during this pandemic. Organizations […]
Resource Tips for Trying Times: Beyond COVID-19 Webpages [Healthcare Series]
Healthcare organizations are on a critical mission to care for the community during unprecedented times. Digital communication is the way everyone communicates — now more than ever. Recognizing this urgency, our team has prepared quick, actionable tips to, we hope, help lighten the immense load you carry. This blog presents our first of seven resource […]