B2B customers expect the same level of personalization, frictionless service, and consistency across channels from their business transactions that they enjoy in their consumer buying experiences. To keep up with (and exceed) customer expectations, B2B companies need to be proactive in evolving their digital strategies and technologies.
Join our Commerce, Digital Strategy, and Digital Marketing experts at B2B Online, November 11 – 13 in Miami, Florida, to learn how to take your B2B customer experience to the next level. Our subject matter experts will be meeting with companies from across the B2B sphere at booth #109 to discuss their unique digital and CX needs.
Senior Commerce Consultant Karie Daudt and Nate Bauer, Managing Director of Digital Marketing, will also be taking the stage on Day 1 to talk personalization in the B2B space. Join us for their session and learn how to put your customer data to work.
Personalizing the B2B Commerce Experience through Data
Monday, Nov. 11, 4:45 pm
3rd Floor, Met 2/3/4
John Ambrose, Managing Director of our Commerce Solutions practice, will continue the conversation around effective personalization with a roundtable discussion focused on Day 2.
Consumer-Centric Thinking: Making Personalization Real & Practical – Roundtable Discussion
Tuesday, Nov. 12, 12:25 pm
3rd Floor, Met 2/3/4
Are you planning to attend B2B Online? Use code PERF25 for a 25% discount at registration. And let us know! We’d love to schedule some time to meet with you at the conference. We hope to see you there!