Most organizations today have had successes implementing technology and they are happy to tell you about it. From a tactical perspective, they understand how to install, configure and use whatever software you are interested in. They are “practitioners”. But, how may can bring a “strategic vision” to a project or to your organization in general?
An “enterprise” or “strategic” vision is based upon an “evolutionary roadmap” that starts with the initial “evaluation and implementation” (of a technology or tool), continues with “building and using” and finally (hopefully) to the organization, optimization and management of all of the earned knowledge (with the tool or technology). You should expect that whoever you partner with can explain what their practice vision or mythology is or, at least talk to the “phases” of the evolution process:
Evaluation and Implementation
The discovery and evaluation that takes place with any new tool or technology is the first phase of a practices evolution. A practice should be able to explain how testing is accomplished and what it covers How was it that they determined if the tool/technology to be used will meet or exceed your organization’s needs? Once a decision is made, are they practiced at the installation, configuration and everything that may be involved in deploying the new tool or technology for use?
Build, Use, Repeat
Once deployed, and “building and using” components with that tool or technology begin, the efficiency at which these components are developed as well as the level of quality of those developed components will depend upon the level of experience (with the technology) that a practice possess. Typically, “building and using” is repeated with each successful “build” so how many times has the practice successfully used this technology? By human nature, once a solution is “built” and seems correct and valuable, it will be saved and used again. Hopefully, this solution would have been shared as a “knowledge object” across the practice. Although most may actually reach this phase, it is not uncommon to find:
- Objects with similar or duplicate functionality (they reinvented the wheel over and over).
- Poor naming and filing of objects (no one but the creator knows it exists or perhaps what it does)
- Objects not shared (objects visible only to specific groups or individuals, not the entire practice)
- Objects that are obsolete or do not work properly or optimally are being used.
Manage & Optimization
At some point, usually while (or after a certain number of) solutions have been developed, a practice will “mature its development or delivery process” to the point that it will begin investing time and perhaps dedicate resources to organize, manage and optimize its developed components (i.e. “organizational knowledge management”, sometimes known as IP or intellectual property).
You should expect a practice to have a recognized practice leader and a “governing committee” to help identify and manage knowledge developed by the practice and:
- inventory and evaluate all known (and future) knowledge objects
- establish appropriate naming standards and styles
- establishing appropriate development and delivery standards
- create, implement and enforce a formal testing strategy
- continually develop “the vision” for the practice (and perhaps the industry)
As I’ve mentioned, a practice needs to take a strategic or enterprise approach to how it develops and delivers and to do this it must develop its “vision”. A vision will ensure that the practice is leveraging its resources (and methodologies) to achieve the highest rate of success today and over time. This is not simply “administrating the environment” or “managing the projects” but involves structured thought, best practices and continued commitment to evolved improvement. What is your vision?