A discriminating Fortune 100 company recently approached us wanting to add reputation management and gamification across their entire experience. Initially they expected us to build them a custom solution. However after evaluating the options, we recommended taking a look at the emerging ‘gamification’ SAAS vendor space. This would take advantage of the rapid installation, lower cost, and continuously improving feature set of the SAAS approach.
The requirements we compiled for our client included:
- Interoperability – Managing interaction across dozens of unique communities
- Security – ‘Gaming’ the system is a significant concern
- Ease of Setup – Which is the easiest to integrate?
- Expertise – Which companies offer the best experience from social gaming and loyalty?
- Relationship – Which companies seem the easiest to work with?
- Documentation – Which platforms have the best documentation?
- Openness – How open and customizable and flexible is the platform?
- Localization – supporting different languages for different regions
- Reputation by Subject – As recommended by Randy Farmer
- Legacy Data Consumption – To preserve any existing user reputation
Working with our partner Badgeville‘s open, interoperable, and easy to Integrate “Behavior Platform” we’re working to provide our client a gamification and reputation experience driving positive user behavior across dozens of communities around the globe.
