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Posts Tagged ‘Transformation’

[Guide] 2018 State of the Energy Industry

There’s probably no better way to introduce our new energy industry guide than by sharing the very first question David M. Rubenstein, president of The Economic Club of Washington D.C., asked John S. Watson, chairman of the board and CEO (retiring February 1, 2018) of Chevron, during an interview last year: “So, what could be […]

The Importance Of Transformation Initiatives In Banking And Insurance

Conversations with our clients have shed light on what’s taking place in their organizations and how they’re approaching their need to become more profitable. It’s evident that, for many, transformation initiatives are in development or already in place. These initiatives are not short-term plans, but rather ones that span many months or even years. Without […]

The Executive’s Guide To Driving Efficiency In Financial Services

In the middle of 2016, J.P. Morgan chairman and CEO Jamie Dimon observed that we are experiencing “uncertainty and turbulence in the markets.” In early 2017, he updated that view and said things are looking better “if you take a walk around the world.” Either way, to say that we are experiencing a period of […]

A Four-Step Process to Technology Transformation at Oracle

In a great article, Four Principles for Managing Technology Transformation, by Loren Mahon we learn first hand how she has dealt with the challenges of disruptive technology at Oracle for nearly 20 years while at the same time keeping on top of day to day operations. Mahon leads a team at Oracle focused on driving […]

A CX Guy’s First Oracle OpenWorld

It was my first Oracle rodeo. Recently, I was fortunate to attend Oracle OpenWorld in downtown San Francisco. For those who have not attended, 50,000+ people descend on the city for 5 days of hard learning, idea sharing and relationship building. More caffeine is consumed in this 5-day period than any other event on earth.* […]

Role of Customer Experience in Digital Transformation

David Stallsmith and I recently gave a presentation on customer experience as it relates to digital transformation. I like David’s viewpoint on any transformation effort must include an “outside-in” view of an organization. You can’t afford to look through already clouded glasses with only internal people.  Here’s a snippet.

DataPower’s handling of RESTful services via JSON

In the IBM DataPower world, JSON is the representational format used by the RESTful façade exposed by the appliance. Starting with firmware version 3.8, there has been a gradual increase in the number of ways that JSON payload is handled. DataPower services that will handle and process JSON messages include: Multi-Protocol Gateway (MPGW) XML Firewall Web […]

Are Cloud & DevOps Factored Into Your Digital Transformation?

The term “Digital Transformation” is very broad and all encompassing, but more recently has become mostly closely associated with the activities and strategies to compete against disruptive trends brought about by new business models emerging due to availability of new digital platforms. Within the last decade we have seen an emergence of very economical compute […]

Are Cloud & DevOps Factored Into Your Digital Transformation?

The term “Digital Transformation” is very broad and all encompassing, but more recently has become mostly closely associated with the activities and strategies to compete against disruptive trends brought about by new business models emerging due to availability of new digital platforms. Within the last decade we have seen an emergence of very economical compute […]

Introducing Agile Enterprise Transformation

IT Transformation has been a buzzword for more than a decade now, but what does it really mean? The first time I heard it used regularly was in relation to specific Department of Defense (DoD) technology initiatives from the early 2000s. I had the opportunity to work on several of those projects and as the […]

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