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Posts Tagged ‘salesforce’

Dreamforce: Understanding the Power of Content

I attended a panel discussion on the power of content in your marketing efforts.  The panelist agreed that content is really important, but it is becoming clear that lots of content is more important than spectacular content.  Content like white papers or blog posts take a lot of time to put together, so you may […]

Dreamforce: Mobile Community Web Sites In Site.com

Site.com has been touted as an easy way to create a portal, do simple content management, and otherwise extend your salesforce investment but still make things look good.  Mobile has become a key requirement for almost any technology and anyone who can cut down the typical +30% cost to add mobile will gain in the […]

Perficient Service Cloud @DF13

Quick update for those of you attending Dreamforce ’13 in a few short weeks. Perficient (and our clients) will be featured in two different Dreamforce sessions this year: Service Communities: Delight Customers & Build Lasting Relationships Join us to learn how Communities enables businesses to provide a range of stellar customer service experiences, whether it’s […]

Communities License Swap – What’s Best For You?

If you want to move from a customer/partner portal to Communities, you might find yourself faced with a dilemma: Should you swap your old portal licenses to Communities licenses, or not? Don’t be alarmed, of course, your existing portals aren’t going away, but you may want to move to take advantage of some of the […]

5 Most Secure Enterprise Cloud Apps

CRN has an article about Netskope, a startup security policy firm, who reviewed and ranked enterprise cloud apps.  Here’s the quick list: Salesforce Box Crashplan Amazon Web Services Easy Vista   While some you may not have seen before, others like Amazon and Salesforce already garner many headlines.  As I review a lot of options […]

Salesforce Winter ’14 Release – Top 5 Service Cloud Features

The Salesforce Winter ’14 Release is coming up this month, but in case you haven’t had the time to read through all 309 pages of the release notes yet, we’ve put together our top picks for Service Cloud (see our post on Communities features as well). As usual – we had a hard time narrowing down our top […]

With Salesforce, Business Transformation Matters Most

Liz Herbert and Chris Andrews at Forrester just put out a research article entitled, “Picking a Salesforce.com Services Provider: Business Transformation Matters Most”  (Warning, you either need a Forrester Subscription or be willing to pay for the individual research) I’m not going to repeat wholesale what Forrester has invested in researching but I wanted to […]

Good Post on Sitecore and Salesforce Information Exchange

Over on Perficient’s Microsoft blog is a good post on pushing lead and other data to Salesforce.  Conversely, you can run campaigns and offerings from Salesforce into the digital experience on your Sitecore driven site.   Parshiva Vora goes into a little detail and points to further instructions.  So if these two technologies are relevant […]

Oracle Announces Microsoft and Salesforce Partnerships?

You have all recently seen a bevy of cloud partnership announcements from Oracle.  That of course produced a flurry of stories about it, some more informative than others. Perficient Oracle Blog: Oracle announces Salesforce partnership Perficient Microsoft Blog: Microsoft/Oracle Announcement Highlights Azure as Cloud Leader CRN: Oracle, Microsoft To Announce Cloud Alliance Built On Oracle’s Database Microsoft: Microsoft […]

salesforce.com integration using websphere cast iron

Most salesforce.com customers need to rapidly synchronize sales data – such as leads, accounts, opportunities and forecasts – with a variety of internal systems, including ERP, CRM and custom applications. Just as the “No Software” experience of salesforce.com has simplified sales automation, WebSphere Cast Iron Cloud integration provides full functionality as well as flexible deployment […]

Becoming a Customer Company

Vivek Kundra, EVP at Salesforce and former United States CIO, talked about becoming a customer Quote from IBM 2012 CEO Study For some time, busienss have been refining and optimizing their networks of suppliers and partners.  But something revolutionary has been happening — the sudden convergence of the cloud, social, and mobile spheres — connecting […]

Social Uses of Data

I’m at the Salesforce Customer Company tour.   Before they started their main session, they brought a couple people up to talk about uses of social.  Here are some quick notes on those interviews. They started with a great example of a company which provides vaccines to a variety of third world countries.  They use […]

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