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Posts Tagged ‘Oracle Sales Cloud’

Augmented Reality, Service Deflection and Buzzwords

I attended Oracle’s 2017 Modern Service Conference in Las Vegas. I got to catch up with a lot of friends and colleagues, saw some great demos, and heard some good talks. So what stuck with me from the conference? Well, the first three things that come to mind when I think about the conference: 1. […]

Implementing Oracle Sales Cloud – Key Considerations Part 2

Making the Most of Oracle Sales Cloud When Oracle developed Sales Cloud, they focused on making the system fast and easy to use, reducing incidences of user frustration. Oracle has built a modern selling environment that is collaborative, insight-driven, and mobile, meaning it can be accessed anywhere. In a mobile-driven world this can improve productivity […]

Two-Minute Video: Customer Success with Oracle Sales Cloud

In this new video from Oracle, hear from Tom Munley, General Manager for the Oracle Emerging Solutions group at Perficient, about how Oracle Sales Cloud with OBIEE helped the organization implement a new quota management program — and bring together a sales team dispersed throughout the US. See the Two-minute video: Perficient and Oracle

Implementing Oracle Sales Cloud – Key Considerations Part 1

Getting it right the first time. When choosing and rolling out a new solution, a few key steps can help you avoid roadblocks, waste, and frustration. To leverage the strengths of the new tool and increase user adoption, the first step is making the SaaS vs. Enterprise Decision, and choosing the right cloud products. SaaS […]

Customers, Clouds, and the Comforts of Home

Oracle’s Modern Customer Experience conferences take place this week in Vegas, with CRM veterans and newbies in attendance. As some attendees might recall, before its acquisition by Oracle in 2011, RightNow Technologies had a memorable slogan: Helping rid the world of bad experiences one consumer interaction at a time. Of course, for many people, bad […]

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