“Customer Experience is the New Marketing.” -Steve Cannon, CEO of Mercedes Benz USA In our recent CX guide, we noted how difficult it can be for an organization to recover from a negative interaction with a consumer or other stakeholder. As customer satisfaction relies more heavily than ever on a reliably effective digital experience, business […]
Posts Tagged ‘Oracle Cloud’
Top 5 Reasons to Consider an Upgrade to Hyperion Version 11.1.2.4
Whether it’s internal changes based on re-organization or business lines, or external requirements including new regulations, corporate finance teams need robust solutions that delivering information more quickly and accurately than ever. Employing up-to-date applications, including cloud-based solutions, can be the most effective way for companies to leverage functionality that meets the latest financial reporting challenges. […]
Partnerships Key to Gartner Magic Quadrant Ranking
Social media might get more attention, but both B2B and B2C firms are using cloud-based sales and marketing tools for more than just direct sales: they’re looking to build bonds with customers long before and after a purchase takes place. For a portfolio of offerings designed to build and strengthen relationships, it’s appropriate that business […]
Change Management: Getting Your Team to the Cloud
This week there’s a short, excellent article on the Forbes site about Boise State University and its transition to a cloud-based Enterprise Resource Planning solution. Even though one of the advantages of cloud is the relatively quick rollout time (compared to customized software), the school’s leaders knew that employees aren’t always eager to embrace a […]
Oracle Recognizes Perficient with Health Sciences Award
Oracle’s Health Sciences Global Business Unit has chosen Perficient, a Platinum-level Oracle partner, as the winner of its 2015 Partner Excellence Award. This honor recognizes partners who deliver innovative uses for Oracle technology and deploy successful, groundbreaking solutions using best practices for the life sciences and healthcare industries. Perficient has driven digital transformation initiatives for […]
Shifting Forces: Competitive Strategy in the Digital Age
Digital transformation isn’t just driving the way we run our businesses, but also influencing how we handle milestones in our lives. When J.J. Watt signed an NFL contract worth $100 million, he wasn’t sure what to do next. So he googled the phrase “What do rich people buy?” Unimpressed with the search results, his first […]
IT Spending Trends for 2015: The Real Story is Revenue
“I want to be the IT guy who’s out of the IT business.” –CIO at an asset management company. Earlier this week, I was reviewing Computerworld’s 2015 Tech Spending survey results, published a few months ago. Looking at the numbers again, it’s clear that the story isn’t about specific technologies as much as it […]
Winning the Customer Experience Battle: Three Points to Remember
How Business Intelligence, Digital Transformation and the Cloud Enable the Most Successful New Business Models A few thousand Oracle users, partners, and employees sat (and stood, as necessary) at Mandalay Bay, waiting for that day’s keynote to begin. The CIO of Oracle, Mark Sunday, was scheduled to give us the latest buzz on cloud computing. […]
Cloud Growth Drives New Partnership Opportunities
The latest news from the Modern Modern Experience Conference in Vegas: Cloud based integration provider Put It Forward is teaming with systems integration and consulting firm Perficient to market and sell marketing cloud and sales cloud solutions from Oracle. Both firms have longstanding relationships with the software company, including services and solutions for Oracle Sales […]
BI Cloud Migration: A Streamlined Approach
For many professionals, the move from test to production can bring more than a few challenges. You might have a fully functional system on the Test instance, but migrating everything to Production requires a reliable process. Mazen Manasseh takes us through the essential steps for a successful business intelligence cloud service migration. BI Cloud Service […]
What’s New for Oracle Hyperion DRM 11.1.2.4 – PBCS Integration
With the recent release of EPM suite 11.1.2.4, it’s no big surprise that Data Relationship Management (DRM) becomes an integration tool used with Planning and Budget Cloud Service (PBCS) as Oracle continues to push cloud computing. Hierarchies, nodes and properties can now be shared between DRM and PBCS by using Web interface or the EPM […]
Modernize Your Business Analytics Platform with Cloud Solutions
In today’s data digitized world, no business or organization can survive, let alone thrive, without a solid data management and data analysis infrastructure. For several decades now, organizations have relied on platforms and analytics software to analyze their digital data in order to understand the health of their business, layout business and management strategies, identify […]