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Posts Tagged ‘Microsoft’

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Join Us for a Webinar About Microsoft’s Project Cortex and the Future of Knowledge Management

Microsoft has turned traditional enterprise content management on its head with its announcement of Project Cortex. Project Cortex uses advanced artificial intelligence to harness collective knowledge from across the enterprise and automatically organize it into shared topics like projects, products, processes, and customers. Using AI, Cortex creates a knowledge network based on relationships among topics, […]

The Need for Innovation and Azure Red Hat OpenShift

The following is the first in a series of blogs about how innovation is necessary for businesses – and how Azure Red Hat OpenShift, a managed offering from Microsoft and Red Hat, enables that innovation. In this first blog, we’re going to examine the current cloud market and why businesses need to innovate now. The […]

Healthcare bot for call centers during COVID-19 crisis

Chief AI Strategist Chats About COVID-19 Healthcare Bots

Unless you’ve been hiding under a rock (social distancing?), you know that healthcare providers worldwide are facing major challenges related to the coronavirus (COVID-19) outbreak. One of these challenges is the rapid spike in call volume overwhelming call centers and providers. Many of the calls pouring in require human support to answer questions, but staffing […]

Remote Work During COVID-19 With Microsoft 365 – Here’s What You Need To Know

Considering the highly fluid COVID-19 (more commonly known as the Coronavirus) situation, businesses around the world are continuing to grapple with the impact it will have. What many are now learning is that digital has the power to help organizations not only respond quickly, but mitigate risk associated with disruption of normal business operations. No […]

Join Us for a Skype for Business to Microsoft Teams Migration Webinar

Last year Microsoft announced plans to retire Skype for Business Online in July 2021. While that may sound far away, now is the time to start planning your Microsoft Teams migration. Whether you have 250 users or 250,000, the requirements and steps to ensure a successful Teams migration are the same.  Our upcoming webinar, Skype […]

Healthcare

Ideas to Promote Microsoft Teams User Adoption

In my last blog post, I highlighted key considerations for Microsoft Teams governance. In this post, I will recommend some strategies for promoting user adoption in Teams. Create a team for end-user support and community Any IT-focused Microsoft Teams rollout strategy can be problematic. Business unit buy-in is fundamental to the success of the platform from an […]

Don’t Overthink Your Microsoft Teams Governance Strategy

In my last blog post, I highlighted some tips and tricks to save time and promote collaboration in Microsoft Teams. In this post, I will discuss key considerations for Teams governance. Don’t Overthink Governance Remember, when a user creates a Microsoft Team, an Office 365 Group is also created. This Office 365 Group, by default, creates an […]

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Increase Productivity in Microsoft Teams with These Tips and Tricks

In my last blog post, I discussed common working styles with Teams and why it is important to understand which category your colleagues fall into. In this post, I will point out some tips and tricks to save time and promote collaboration in Microsoft Teams. Use Microsoft Teams features to minimize distractions Determining one’s signal-to-noise ratio is […]

Teams Benefits

Increase Microsoft Teams Benefits, Part 2: Channels

Spend less time communicating, but be better informed by utilizing all the features available on Microsoft Teams. We started by planning a strong foundation for our communication in Part 1. Now we are working within those channels to gain four key Teams benefits. Why make these changes? Before we get into what, let’s remember the […]

O365

Moving forward with O365 and Facilitating a Change

Previously, I highlighted three steps a company must take to unlock the business value of Microsoft Office 365 (O365). In the final blog of this series, I explain how to get started with O365 and implement true change. Organizations must continue to transform to keep up with, or exceed, customer, business, and employee expectations. As […]

O365

Knowing Your Company’s Working Styles can Help with Teams Adoption

In my last blog post, I highlighted a few key points to consider for your Teams implementation. In this post, I will discuss common working styles with Teams and why it is important to understand which category your colleagues fall into. Understand your company’s working styles Not all users will interact with Microsoft Teams in the […]

Office 365

Create a Solid Foundation for Your Microsoft Teams Implementation

In my last blog post, I introduced our guide, The Essential Guide to Microsoft Teams End-User Engagement. In this post, I will highlight a few key points to consider for your Teams implementation. Office 365 Groups Providing a positive user experience is a vital building block for engagement. A negative experience in Microsoft Teams can have […]

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