Posts Tagged ‘culture’

Now that October is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in September – they’re ranked in order of popularity, with number one being the most viewed piece. How Merck & Facebook Are […]

In the first blog of this series, we explored the beginning stages of assessing how DevOps transforms organizations. Alongside strategic initiatives that impact technology, DevOps also changes how teams work together towards common goals, something we covered late last month in our in-depth culture analysis. The cultural transformation in an organization isn’t the only impetus […]

ING issued an update on its strategy, which focuses on the ongoing transformation of the large global financial institution. Between 2016 and 2021, the company intends to spend close to $900 million to enhance the customer experience, boost innovation, and become more efficient, all while reducing costs for years to come. Much of ING’s plans focus […]

Blog contribution by Nikhil Singhal Every quarter, our San Francisco team gathers together for our popular “quarterly events.” We always strive to put together a new experience that brings some big laughs and needed relaxation. This time around, we hopped on a bus and headed to Marin County to visit a few local breweries. Our […]

On July 20, we organized a webinar around preparing for the future of cloud. Well attended by CIOs, IT Managers, and Executives alike, we shared the principles and trends driving cloud adoption. In the course of our webinars, we also ask questions in between transition slides of our attendees to get a gauge on where […]

Here at Pivotal’s SpringOne Platform conference, much of the conversation has been around the appropriate use of technology. For Silicon Valley companies and employees alike including me (who grew up in Silicon Valley and lived in the region for 27 years), the conversation is important since many get caught up in the development and its […]

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. One of the most fundamental questions Vanguard faces: How do you build an emotional connection with millions of clients you’ll never meet in person? Think back to opening your 401K or brokerage statement back in 2009.  Not a […]

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. Des Cahill, VP and head of CX Evangelism spoke about aligning CX to your culture. Oracle is a company in transition and that change is affecting the Oracle culture. Oracle has acquired and built a lot of CX […]

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. Culture is so important that it eats strategy for breakfast.  We looked at CX leaders and CX laggards across 21 different industries and asked questions: Do CX leaders and CX laggards describe their cultures in different terms. No, […]

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. John Dalton interviewed Alice Milligan, Chief Customer and Digital Experience Officer at Citi. John: What was the specific motivation for creating the Chief Customer Officer. Alice: There were a lot of changes going on at Citi. The company […]

Alex Jakobson from TeleTech runs the change practice.  He focuses on how to get humans to change.  It’s critical to put a new set of technologies in play but if humans don’t want to change…. It was a packed session so you know how important a topic culture is. Objectives: Provide everyone here with some […]

We thought it might be helpful for you if we pulled together all of Perficient’s resources to-date related to digital transformation. Happy discovering! Digital Transformation “Boot Camp” Digital Transformation: Part One: Laying the Groundwork for Success Digital Transformation: Part Two: How the Customer Experience Drives Digital Transformation Digital Transformation: Part Three: Building a Mobile Foundation […]